This profile has been claimed by the business owner or representative.
Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Pam is the best!!! She has been my service writer for a long, long time. She works with me, when Im on a budget. We service the more important things when my money is tight. She has always been there for me!!
Business response:
Thank you for the positive review, we appreciate your loyalty!
My experience was excellent! Amazing customer service. Thank you!
Business response:
Thanks for the positive review!
Very good experience. Everyone was friendly and professional.
Business response:
Thanks for the positive review!
Only the 2nd time I've brought my car here and again, very good service. Definitely compared to the dealership I used to go to in Redwood City.
Business response:
Thanks for the positive review!
To start off the sales manager or service manager didnt remember our appointment. My vehicle was not repair as promised. It wasnt till 530pm before I was able to pick the vehicle up.
Business response:
We apologize if there was miscommunication regarding your appointment. When we make promises we strive to fulfill them. We would be happy to discuss what was completed in regards to your service. At your earliest convenience, please reach out to our Service Director, Germane Valentin, at 650-763-2400.
Amazing people at ford! Super kind and helpful! Straight to the point!
Business response:
Thank you for the positive review!
MILEAGE INCONSISTENCY---What does this mean?????? Brandon is very good.
Business response:
Thank you for the positive feedback!
Service was excellent. Richard is always so polite and gives outstanding customer service. The entire staff makes me feel like a valued customer. I am always a happy camper when I pick up my car. Thank-you!
Business response:
Thank you for the positive feedback!
Took the car with the same problem
Business response:
Thanks for the review. We'd like to find a solution for you if you aren't satisfied with your service. At your earliest convenience, please reach out to our Service Director, Germane Valentin, at 650-763-2400.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,315 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.