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Shawn McRoberts at Mutual of Omaha Mortgage

4.9

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Location details

16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
WedClosed
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9157 reviews
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Andrew M.'s profile image
Andrew M. 

Verified by Mutual of Omaha Mortgage

3 years ago

Shawn was extremely responsive to all questions and issues. 

Business response:

thank you andrew and i hope you are enjoying your new home 

Meghan C.'s profile image
Meghan C. 

Verified by Mutual of Omaha Mortgage

3 years ago

Shawn was very communitavie through the whole process. I knew exactly what was going on at any time. He helped us jump through all the VA hurdles to finish up our re-fi. 

Business response:

thank you Meghan, i hope your projects get done quickly. 

Mary M.'s profile image
Mary M. 

Verified by Mutual of Omaha Mortgage

3 years ago

Wonderful experience, super knowledgeable and communicative. 

Business response:

thank you mary i hope you are enjoying your new home 

Kimberly J.'s profile image
Kimberly J. 

Verified by Mutual of Omaha Mortgage

3 years ago

Shawn was absolutely amazing during the whole crazy process. We had a lot of urgent requests that Shawn was able to pull some miracles for us! I cannot thank Shawn enough for all his professionalism and support during the whole process. Shawn is a such an asset and a wealth of knowledge for anyone trying to purchase a home! 

Business response:

thank you Kimberly 

Cheryl G.'s profile image
Cheryl G. 

Verified by Mutual of Omaha Mortgage

3 years ago

From beginning to end, Shawn allowed this refinance to come about. There were a couple times my ignorance of the mortgage industry caused a few hiccups. Shawn explained or re-explained terms and procedures. It's important to remember the majority of clients are NOT in the mortgage industry. It's best to recognize this and clarify in lay people's terms!🙂 

Business response:

thank you Cheryl, for your patience and understanding  

Judy W.'s profile image
Judy W. 

Verified by Mutual of Omaha Mortgage

3 years ago

The patients demonstrated with the problems that occurred during the long process of our refinance. Thanks to Mr. McRoberts and all those involved!!!! 

Business response:

I am truly grateful for your positive review, Judy. It was a pleasure to guide you through the refinance process. Even though it was a lengthy one, your patience made it all the more manageable. I am really fortunate to be a part of the Mutual of Omaha Mortgage team, where we all strive to make the process as smooth as possible for our clients. Thank you for taking the time to acknowledge our efforts. Your satisfaction is our priority. Feel free to reach out if you need further assistance in the future. 

Barbara Z.'s profile image
Barbara Z. 

Verified by Mutual of Omaha Mortgage

3 years ago

Shawn delivered on everything he promised. He was a pleasure to work with. 

Business response:

thank you, Barbara you all were very helpful in, quickly getting us what was needed. 

Ciara K.'s profile image
Ciara K. 

Verified by Mutual of Omaha Mortgage

3 years ago

Clear communication from Shawn was the biggest help for us. He worked with us to get some credit issues resolved to try and get the best rates. He answered questions in a very timely manner and even updated us when it left his desk. 

Business response:

I'm truly grateful for your kind words, Ciara. It was my pleasure to assist you in resolving your credit issues and getting the best rates possible. I believe in clear and prompt communication to ensure smooth transactions. Please feel free to reach out to me anytime at Mutual of Omaha Mortgage. It was a pleasure working with you and again, thank you for the generous rating. 

Carolyn R.'s profile image
Carolyn R. 

Verified by Mutual of Omaha Mortgage

4 years ago

I really do no think we would have been able to refinance if Shawn had not been pursuant about trying to find us a way to get a loan approved for us. 

Business response:

Thank you so much for your kind words, Carolyn. I'm thrilled to hear that we were able to successfully refinance your mortgage. Helping clients like you navigate the loan approval process is always a priority for me at Mutual of Omaha Mortgage and knowing that it made a difference for you is very rewarding. Thanks again for taking the time to leave a review and for the 5-star rating. It was a pleasure working with you! 

Frequently asked questions about Shawn McRoberts at Mutual of Omaha Mortgage

How is Shawn McRoberts at Mutual of Omaha Mortgage rated?

Shawn McRoberts at Mutual of Omaha Mortgage has a 4.9 star rating with 157 reviews. 

When is Shawn McRoberts at Mutual of Omaha Mortgage open?

Shawn McRoberts at Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.