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16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Shawn was extremely responsive to all questions and issues.
Business response:
thank you andrew and i hope you are enjoying your new home
Verified by Mutual of Omaha Mortgage
Shawn was very communitavie through the whole process. I knew exactly what was going on at any time. He helped us jump through all the VA hurdles to finish up our re-fi.
Business response:
thank you Meghan, i hope your projects get done quickly.
Verified by Mutual of Omaha Mortgage
Wonderful experience, super knowledgeable and communicative.
Business response:
thank you mary i hope you are enjoying your new home
Verified by Mutual of Omaha Mortgage
Shawn was absolutely amazing during the whole crazy process. We had a lot of urgent requests that Shawn was able to pull some miracles for us! I cannot thank Shawn enough for all his professionalism and support during the whole process. Shawn is a such an asset and a wealth of knowledge for anyone trying to purchase a home!
Business response:
thank you Kimberly
Verified by Mutual of Omaha Mortgage
From beginning to end, Shawn allowed this refinance to come about. There were a couple times my ignorance of the mortgage industry caused a few hiccups. Shawn explained or re-explained terms and procedures. It's important to remember the majority of clients are NOT in the mortgage industry. It's best to recognize this and clarify in lay people's terms!🙂
Business response:
thank you Cheryl, for your patience and understanding
Verified by Mutual of Omaha Mortgage
The patients demonstrated with the problems that occurred during the long process of our refinance. Thanks to Mr. McRoberts and all those involved!!!!
Business response:
I am truly grateful for your positive review, Judy. It was a pleasure to guide you through the refinance process. Even though it was a lengthy one, your patience made it all the more manageable. I am really fortunate to be a part of the Mutual of Omaha Mortgage team, where we all strive to make the process as smooth as possible for our clients. Thank you for taking the time to acknowledge our efforts. Your satisfaction is our priority. Feel free to reach out if you need further assistance in the future.
Verified by Mutual of Omaha Mortgage
Shawn delivered on everything he promised. He was a pleasure to work with.
Business response:
thank you, Barbara you all were very helpful in, quickly getting us what was needed.
Verified by Mutual of Omaha Mortgage
Clear communication from Shawn was the biggest help for us. He worked with us to get some credit issues resolved to try and get the best rates. He answered questions in a very timely manner and even updated us when it left his desk.
Business response:
I'm truly grateful for your kind words, Ciara. It was my pleasure to assist you in resolving your credit issues and getting the best rates possible. I believe in clear and prompt communication to ensure smooth transactions. Please feel free to reach out to me anytime at Mutual of Omaha Mortgage. It was a pleasure working with you and again, thank you for the generous rating.
Verified by Mutual of Omaha Mortgage
I really do no think we would have been able to refinance if Shawn had not been pursuant about trying to find us a way to get a loan approved for us.
Business response:
Thank you so much for your kind words, Carolyn. I'm thrilled to hear that we were able to successfully refinance your mortgage. Helping clients like you navigate the loan approval process is always a priority for me at Mutual of Omaha Mortgage and knowing that it made a difference for you is very rewarding. Thanks again for taking the time to leave a review and for the 5-star rating. It was a pleasure working with you!
Shawn McRoberts at Mutual of Omaha Mortgage has a 4.9 star rating with 157 reviews.
Shawn McRoberts at Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.