Shawn McRoberts at Mutual of Omaha Mortgage

Business response:

I'm absolutely delighted you had a positive experience, Alvin! It's a pleasure to hear that you're satisfied with your interaction with Mutual of Omaha Mortgage. We strive to give each of our clients a five-star experience, and it's gratifying to hear that we hit the mark with you. Your feedback is much appreciated, and it will certainly motivate us to maintain our high standards. Thank you for taking the time to leave this review. 

Business response:

I'm truly glad that you found the refinancing process easy and straightforward, Christina. Ensuring great communication is a top priority for me and it's always rewarding to hear that it made a positive impact. I appreciate your 5-star review and your trust in Mutual of Omaha Mortgage. Please don't hesitate to reach out if you need anything else. Best regards, Shawn McRoberts. 

Business response:

I appreciate your kind words, Rosa. It's incredibly rewarding to hear that you found my responses swift and clear. This kind of feedback motivates me to continue providing high-quality service. Thank you for taking the time to leave a review and for choosing Mutual of Omaha Mortgage. I look forward to assisting you in the future, if needed. 

Business response:

Thank you so much for your kind words, George. I appreciate you taking the time to share your experience with us at Mutual of Omaha Mortgage. I'm committed to providing the best service and follow-through, so I'm glad to hear that reflected in your review. I look forward to working with you again in the future. Regards, Shawn McRoberts. 

Business response:

I'm so glad to hear about your positive experience, Robert. Your patience and trust throughout the process was greatly appreciated. Yes, the paperwork can be quite extensive, but it's all to ensure we make the process as smooth as possible for you. I'm thrilled that you're happy with your new home. Congratulations once again! Please don't hesitate to reach out if you need any further assistance. Thanks for choosing Mutual of Omaha Mortgage and for the stellar rating! Best, Shawn McRoberts 

Business response:

I'm really grateful for your kind words, Stephen. Your positive feedback is truly appreciated. I aim to provide top-notch service to all my customers at Mutual of Omaha Mortgage, and I'm glad to hear that you had a great experience. Looking forward to assisting you in the future. Thanks again for the wonderful review! 

Business response:

I'm glad to hear that our conversation had a positive impact, Michael. It's always my goal to ensure that I provide top-notch service. Your feedback is greatly appreciated and I'm happy to hear that you had a 5-star experience with Mutual of Omaha Mortgage. Looking forward to assisting you again in the future. 

Business response:

I'm incredibly thrilled to hear that you had a positive experience, Michael. Ensuring my clients feel supported, even in the most stressful times, is a top priority of mine. Your feedback means a lot to me and Mutual of Omaha Mortgage. Thank you for taking the time to share your experience and the 5-star rating, it truly means the world. Here's to making the complex things seem easy! 

Business response:

I appreciate your kind words, Frederick. It was my pleasure to assist you throughout the process. Your satisfaction is my primary goal, and I'm glad to see that reflected in your rating. Please don't hesitate to contact me or Mutual of Omaha Mortgage if you have any other needs in the future. Thank you for entrusting me with your business!