Shawn McRoberts at Mutual of Omaha Mortgage

Business response:

I'm glad to hear that your experience with Mutual of Omaha Mortgage went well, James. Your satisfaction is our top priority, and it's reassuring to know we're meeting our goals. Thank you for entrusting your mortgage needs to us and for the excellent rating. We look forward to providing the same level of service in your future interactions. Best, Shawn McRoberts. 

Business response:

I truly appreciate your kind words, Irene. I'm thrilled to hear that I was able to exceed your expectations. Your satisfaction is our top priority at Mutual of Omaha Mortgage, so it's always great to hear when we're doing our job well. Thank you for the perfect rating and the privilege of serving you. 

Business response:

I'm extremely pleased to hear about your positive experience, Kenneth. Ensuring a smooth and efficient refinance process is always my goal, and I appreciate your recognition for my professionalism. Thank you for choosing Mutual of Omaha Mortgage and for the full 5-star rating. Your feedback is invaluable to me. Please don't hesitate to reach out if you have any further needs. 

Business response:

I sincerely appreciate your kind words and 5-star rating, Daniel. Ensuring quick responses and providing detailed information is a part of my commitment to excellent service at Mutual of Omaha Mortgage. It was equally a pleasure doing business with you. If you ever need more advice or assistance in the future, don't hesitate to reach out. Thanks again. 

Business response:

I greatly appreciate your kind words and stellar rating, David! It was a pleasure to assist with your mortgage needs at Mutual of Omaha Mortgage. Your recommendation means a lot to me. I'm thrilled to hear how satisfied you were with the service and communication you received. Always striving to get the best deal for my clients is one of my top priorities. Looking forward to assisting you with any future mortgage requirements you may have. Thanks again! 

Business response:

I sincerely appreciate your positive feedback, Johnny. I'm thrilled to know you had a positive experience with me at Mutual of Omaha Mortgage. It's always my goal to be available and supportive to all my clients. Thank you for taking the time to leave a review and for the 5-star rating. I'm here if you have any more questions in the future. 

Business response:

I'm truly humbled by your kind words, Nathan. It was my utmost pleasure to serve you and I'm glad that I could make the process smoother for you, despite the challenges we encountered. I apologize once again for the unnecessary delays and added fees, which were indeed due to scheduling issues. I want to assure you that we are actively working on improving those aspects to provide a seamless experience for our clients. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave a review. Your feedback is ... read more

Business response:

I truly appreciate your kind words, Elizabeth. It's been a pleasure assisting you and I look forward to working with you again in the future. Your trust means everything to me and I'm committed to delivering the best service possible. Thank you for choosing Mutual of Omaha Mortgage and for your stellar review. I'm here if you need anything else. 

Business response:

I'm delighted to hear about your positive experience, Enrique! It was a pleasure to assist you throughout the mortgage process. Thank you for the high rating and your recommendation, it truly means a lot. Don't hesitate to reach out if you need any further assistance. Here at Mutual of Omaha Mortgage we always strive to provide the best service.