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Shawn McRoberts at Mutual of Omaha Mortgage

4.9

About this business

Location details

16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
WedClosed
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9157 reviews
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Michael E.'s profile image
Michael E. 

Verified by Mutual of Omaha Mortgage

4 years ago

Shawn was an absolute pleasure to work with. His attention to detail and friendly demeanor made the loan process seem simple. He took the time to ensure I was well informed throughout the whole process. Highly recommend him to anyone I come across that needs a Broker 

Business response:

It's really rewarding to hear such positive feedback, Michael. I'm glad that my approach to providing information and guidance throughout the loan process made things simpler for you. It has always been my top priority to keep my clients well informed. Your recommendations mean a lot to me and Mutual of Omaha Mortgage. Thank you for taking the time to leave this review and for rating my service a full 5 stars. Looking forward to assisting you in the future. 

David P.'s profile image
David P. 

Verified by Mutual of Omaha Mortgage

4 years ago

Shawn had the customer's best at heart. 

Business response:

I appreciate your kind words, David. It brings me great satisfaction to know that I was able to serve your needs well. Here at Mutual of Omaha Mortgage, our priority is to ensure that our customers receive the best possible service. I'm delighted to hear that the effort I put into your case resonated with you. Thank you for the stellar rating! If you need any more assistance in the future, please don't hesitate to reach out. 

Christopher D.'s profile image
Christopher D. 

Verified by Mutual of Omaha Mortgage

4 years ago

Answered all questions promptly,and returned all calls in a timely manner. Closed quickly, All agents involved in the refinance were very professional. Great job 😀 

Business response:

I'm incredibly grateful for your positive feedback, Christopher. It was a privilege to work with you on your refinancing and I'm thrilled to hear that you were satisfied with the speed and professionalism of the process. At Mutual of Omaha Mortgage, we aim to provide excellent service and your review reaffirms the hard work we put into every customer interaction. I look forward to working with you again in the future. Thank you for choosing us and for giving a stellar rating of 5 stars. 

Laurie H.'s profile image
Laurie H. 

Verified by Mutual of Omaha Mortgage

4 years ago

Shawn McRoberts was pleasant and very knowledgeable. He was very helpful throughout the whole process. Shawn gave great advice. Thank you Shawn!  

Business response:

I'm incredibly grateful for your kind words, Laurie! I am thrilled to hear that you found my advice helpful and that you had a positive experience with our process at Mutual of Omaha Mortgage. It was a pleasure to assist you and your feedback truly means a lot to me. Thank you for taking the time to share your experience and for the 5-star rating! 

Eugene H.'s profile image
Eugene H. 

Verified by Mutual of Omaha Mortgage

4 years ago

From beginning to end the whole process easy and smooth. 

Business response:

I'm sincerely grateful for your feedback, Eugene. It was my pleasure to assist you, and I'm thrilled to hear that your experience with Mutual of Omaha Mortgage was smooth and effortless. Your satisfaction is our priority and your positive review encourages us to work even harder. Please do not hesitate to reach out if you need anything else in the future. Warm Regards, Shawn McRoberts. 

Brian S.'s profile image
Brian S. 

Verified by Mutual of Omaha Mortgage

4 years ago

Shawn was absolutely great at communicating with me throughout the whole process. 

Business response:

Thank you for your kind words, Brian. It was a pleasure working with you throughout the process. Ensuring clear and regular communication is a priority for me to make the mortgage process as smooth as possible. Your satisfaction is what matters most to us at Mutual of Omaha Mortgage. I'm thrilled that you had a positive experience. Thanks again for the 5-star rating! 

Ernest S.'s profile image
Ernest S. 

Verified by Mutual of Omaha Mortgage

4 years ago

Shawn kept us informed though out the process And meant a lot to both of us Great job as far us because of my work schedule. Thanks. Ernest Sanchez.  

Business response:

I appreciate your kind words, Ernest, and I'm really glad to hear that you had such a positive experience. I understand how a work schedule can make processes like this one a bit more complicated, but I'm delighted that we were able to make it work seamlessly. It was truly a pleasure working with you. Thanks for choosing Mutual of Omaha Mortgage. Best, Shawn McRoberts. 

Douglas B.'s profile image
Douglas B. 

Verified by Mutual of Omaha Mortgage

4 years ago

Shawn. A very good listener and understood what I was trying to accomplish which we finally did. Shawn is very customer centric, great personality and fun to work with. 

Business response:

I sincerely appreciate your kind words and the perfect rating, Douglas. It was my pleasure getting to understand your objectives and working together to achieve them. I'm delighted to hear that you found our interactions enjoyable. Your satisfaction is my top priority at Mutual of Omaha Mortgage. Looking forward to assisting you in the future. 

Staci B.'s profile image
Staci B. 

Verified by Mutual of Omaha Mortgage

4 years ago

Shawn was outstanding as he led us through our refinance process. There was never a time he was less than inspiring. Gathering documentation is not a fun task but he kept us motivated and on track. He is extremely knowledgeable and thorough. I would recommend Shawn for your refinance! 

Business response:

I'm truly grateful for your generous review, Staci! It was a pleasure assisting you throughout the refinance process. Your motivation and cooperation certainly made the task easier. It's always my aim to provide the most thorough and informative service possible. Should you need any more help with your mortgage needs, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage and for the recommendation! 

Frequently asked questions about Shawn McRoberts at Mutual of Omaha Mortgage

How is Shawn McRoberts at Mutual of Omaha Mortgage rated?

Shawn McRoberts at Mutual of Omaha Mortgage has a 4.9 star rating with 157 reviews. 

When is Shawn McRoberts at Mutual of Omaha Mortgage open?

Shawn McRoberts at Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.