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16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Shawn was very professional and helpful. You are very blessed to have him work for your company.
Business response:
I'm incredibly grateful for your review, Rita. It means a lot to hear that you found my service professional and helpful. It's a pleasure to be part of the Mutual of Omaha Mortgage team and serve clients like you. Your satisfaction is my top priority. Thank you for your kind words, and for taking the time to share your experience.
Verified by Mutual of Omaha Mortgage
It's always a pleasant business experience working with Mr. McRoberts. Shawn has a few things he could improve on, but overall McRoberts is the constant business professional and he knows his job well.
Business response:
I'm thrilled to hear about your positive experience, Maurice. Your feedback is very much appreciated and serves as motivation for me to improve even further. I am here to ensure the best possible service and it's gratifying to know you found my professionalism up to the mark. Thank you for choosing Mutual of Omaha Mortgage; it was truly a pleasure to work with you.
Verified by Mutual of Omaha Mortgage
I was kepy informed all the way thru te process Shawn always made himself available
Business response:
I'm glad to hear that you felt well-informed throughout the entire process, Arthur. My goal is always to ensure my clients feel comfortable and knowledgeable about every step we take. Thank you for the 4.5-star review and for choosing Mutual of Omaha Mortgage. I enjoyed working with you and am here for any future assistance you may need!
Verified by Mutual of Omaha Mortgage
Shawn was a super nice guy
Business response:
I sincerely appreciate your kind words and 5-star review, Frederick. I strive to provide the best service to all my customers at Mutual of Omaha Mortgage. It was a pleasure working with you. If you have any further needs or questions, please don't hesitate to reach out. Best, Shawn McRoberts.
Verified by Mutual of Omaha Mortgage
Shawn always looks out for our interest. We don’t have to look for a mortgage company to handle our business because Shawn will call me if there is any chance we can save money, as with this case. He is invaluable to us as I hope he is to you.
Business response:
I genuinely appreciate your kind words, Morris. It's always my goal to ensure my clients are not just happy, but also saving as much money as possible. I'm glad to hear that you've had such positive experiences with Mutual of Omaha Mortgage, and I look forward to continuing to serve your mortgage needs. Thank you for sharing your experience and for the 5-star review!
Verified by Mutual of Omaha Mortgage
Communication via email great. Updates provided almost daily. Good support by mortgage banker. Docs & sign easily completed via DocSign platform.
Business response:
I'm thrilled to hear that you had a positive experience with our communication and support, Lawlor. Your feedback is greatly appreciated. We strive to keep our clients informed and make the process as seamless as possible, so I'm glad to hear you found our updates and DocSign platform helpful. If you have further needs or questions, don't hesitate to reach out. Thank you for your excellent review and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Professional in every way and great at communications.
Business response:
I'm incredibly grateful for your kind review, Thomas. It's always my goal to provide professional service and clear communication. I'm thrilled to hear that you had a positive experience. Thank you for choosing Mutual of Omaha Mortgage. Your feedback is greatly appreciated!
Verified by Mutual of Omaha Mortgage
This was a very easy process and was faster than I had expected.
Business response:
I'm thrilled to hear that you found the process straightforward and efficient, Kay. Your feedback is much appreciated and it was my pleasure to assist you. At Mutual of Omaha Mortgage, we strive to ensure that our service exceeds your expectations. Thank you for your 5-star review.
Verified by Mutual of Omaha Mortgage
Shawn was extremely responsive and available.
Business response:
I appreciate you taking the time to leave such an amazing review, Michael. I'm glad to hear that you were satisfied with my service and responsiveness. Your feedback validates the commitment we have in providing the best service possible at Mutual of Omaha Mortgage. Please don't hesitate to reach out if you have any further needs. Thank you again for the 5 star rating!
Shawn McRoberts at Mutual of Omaha Mortgage has a 4.9 star rating with 157 reviews.
Shawn McRoberts at Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.