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355 East Erie Street, Chicago, IL, 60611, United States
Get directionsWhile I was not a patient at SRALab I was a patient at RIC in 2015. Many of the therapists now work at SRA Lab. I also volunteered for a research study which was very interesting. The quallity of care and the rehab I got at RIC was fantastic. In 2015 I suffered a stroke and could not walk or use my left arm or hand. I can now walk (with a cane) and use my left arm and hand. I live independently now due to the rehab at RIC. The intensive therapy and excellent therapists are unequaled anywhere. I was sad to leave.
i think this place is a JOKE. some of the staff are neglectful to a point and dont listen to the patients being taken care of. others are condisending to you and they strap you down to everthing as if you were a state prisoner.they get paid to mu7ch for the little amount they do and they dont take into consideration anything the patients say. they just like to keep you constantly medicated you you dont have a voice let alone an oppinion. ive been here a week and have already planned my escape route. if it were warm out ida b... read more
i think this place is a JOKE. some of the staff are neglectful to a point and dont listen to the patients being taken care of. others are condisending to you and they strap you down to everthing as if you were a state prisoner.they get paid to mu7ch for the little amount they do and they dont take into consideration anything the patients say. they just like to keep you constantly medicated you you dont have a voice let alone an oppinion. ive been here a week and have already planned my escape route. if it were warm out ida b... read more
Beautiful facility and definitely state of the art equipment but the work environment as far as staff and supervisors in key departments ex. billing and patient care services is unprofessional. New employees are not properly trained and if you have any questions or concerns about the way you are trained, they use it against you. They threaten you by saying...maybe you are not a good fit because they don’t want to do the job they are being paid to do and that’s train new people coming into the company. They preach respecting ... read more
Beautiful facility and definitely state of the art equipment but the work environment as far as staff and supervisors in key departments ex. billing and patient care services is unprofessional. New employees are not properly trained and if you have any questions or concerns about the way you are trained, they use it against you. They threaten you by saying...maybe you are not a good fit because they don’t want to do the job they are being paid to do and that’s train new people coming into the company. They preach respecting ... read more
Can't keep their equipment from breaking down and seems can't be bothered to get the equipment fixed. What a shame.
Can't keep their equipment from breaking down and seems can't be bothered to get the equipment fixed. What a shame.
We think the world of our doctor, Dr. Dias, but the new facility is cold and unwelcoming! Hard to read signs on where to go. Receptionists were very unfriendly! If state of the art means RIC no longer wanted to interact with their patients in a kind, welcoming manner...they nailed it. We are very disappointed in our visit!
Business response:
Thanks for sharing your thoughts, Kim. We aim to offer a welcoming environment and are sorry your experience did not meet this standard. We hope that your next visits do, and look forward to receiving your continued feedback.
We think the world of our doctor, Dr. Dias, but the new facility is cold and unwelcoming! Hard to read signs on where to go. Receptionists were very unfriendly! If state of the art means RIC no longer wanted to interact with their patients in a kind, welcoming manner...they nailed it. We are very disappointed in our visit!
Shirley Ryan AbilityLab has a 4.3 star rating with 1,552 reviews.
Shirley Ryan AbilityLab is open now. It is open 24/7.