Silencer Central

4.7

Guns & Ammo
Sioux Falls, SD

About this business

Consumer Goods Guns & Ammo

Location details

4901 N 4th Ave, Sioux Falls, SD, 57104, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:30 p.m.
Tue	8:00 a.m. to 6:30 p.m.
Wed	8:00 a.m. to 6:30 p.m.
Thu	8:00 a.m. to 6:30 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	9:00 a.m. to 5:00 p.m.
Sun	Closed

4.79,012 reviews

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Brett C

4 years ago

Silencer Central has to be one of the worst companies I have made the mistake of using. They feel if they approve of their product so should you. Their Banish .22 suppressors are useless. Avoid this company and their outlook toward their customers.

Business response:

We reviewed customers account and discussed the issues he was having over the phone. We agreed to having him send in his silencer. We conducted testing on it with video recordings and decibel readings. Follow-up Testing has been completed, without the silencer the dB was 160.3. With the silencer the dB testing was 115.7. It was also inspected by our manufacturer and has no manufacturing defects or damage. No issues with sound reduction were found. We ran the test using a 17HMR as it is much louder than a standard 22LR rifle... read more

Nathan G

4 years ago

Decent Business model, with a lot of potentials, problems seems to be in their lack of transparency, to achieve higher sales. I feel they have a tendency to pull the rug over some consumers eyes by blaming regulations (that they have frequently either were misleading about, did not understand or ????. They do ship to your home but to save $12, does not require a signature. So Mr. mailbox pirate might score an ATF-controlled item at your expense. Costing you a thousand dollars, (once it's in the mailbox) its your a%$, not the... read more

Business response:

Hi Nathan, We appreciate your feedback and are always searching for ways to improve our processes. According to our notes, based on your request we are shipping your item to you with a signature required status and are happy to do the same for any other customer who requests it. Thank you for choosing Silencer Central for your silencer purchase.

Michael D

4 years ago

Ordered an item and was lead to believe it was in stock. Waited five months until I found out they never had it in stock in the first place. Very poor customer service. Manager actually told me that "WE'RE DONE!" to end a conversation he was wanting to end. I demanded a refund and they told me I had to wait until the following week because the one person in the whole company that does refunds wasn't available. DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY.

Business response:

Michael, We understand and share your frustration with the delay in your purchase since we too are at the mercy of inventory availability from other silencer brands. Our finance department processed a full refund on April 9, 2021. Please contact us if you have any additional concerns. Thank you.

GC0122

4 years ago

This has by far been the worst experience I have ever had to go through. I purchased an AAC suppressor about a year ago, April of 2020. The AAC 556SD, cleary stated IN STOCK. Which I have screenshots of, went through they monthly payments which included the tax stamp which made it easier for my experience personally. At some point my suppressor was switched over to another one which I did not want and had to contact multiple times to get that fixed. Finally fixed, fingerprints and all paperwork in, I receive a text that stat... read more

Joe D

5 years ago

My whole experience was terrible. I had a detailed email sent to the company and the owner and they called and gave me excuses as to why it happened. they offered a t-shirt for my troubles. Would I really want to advertise for free a company that I don't trust at this point. I have yet to hear from brandon about my many issues, they seem to care more about getting more sales than finishing and doing the previous orders correctly.