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Silencer Central
- Guns & Ammo
- Sioux Falls, SD
About this business
Location details
4901 N 4th Ave, Sioux Falls, SD, 57104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If you want to get longer waiting time please order your suppressor from SC, my form 4473 to Cleo was received on the 20th of January 2023 and it was approved and my application status did not change to ship and talk to them. they said that was a back log on the shipping department who knows when my suppressor will be ship and not only *** put your suppressor in jail, the seller which is Silencer Central put it in jail too, today is January 31 and have no word from them and their promise is after form 4473 approve your suppr... read more
Do not order from SC. It has been nothing but issues, delays and excuses. We all understand how long it takes for the *** to approve forms this is not the reason for the delays. Took 5 weeks to certify (there is no form 3 transfer involved just company delay) it has now been 40 days since approval and I am getting zero help trying to notify my sheriff. Supposedly they have had my Cleo letter for over two weeks now. (Supposedly took them a week to send the letter and took 2 weeks to get there via certified mail; I'm not buyin... read more
I've always dreamed of having a suppressor, Silencer Central turned my dream a nightmare! The first issue I have with this company was the misleading wait times. I can't blame them totally for this because the *** does take a while to process form 4's, mine took about 9 months. My issues with the company came after my approval. I notified SC that I would be moving and would no longer be residing in the state where I started my process. I gave them my new address and they assured me it would be no problem for me to just have ... read more
Business response:
Mr. *****, I apologize any time we don't meet our customers expectations. I reached out directly by phone and left you a message and a way to reach me back if you wish to discuss further. Currently it appears you've received your suppressor and I hope the experience of our product can outweigh the bumps in the road on the way toward your suppressor arriving. Let us know if we can help further.
DONT BUY as soon as they have your money they don't care about customer service or getting what you paid for cost me 61 days and counting still haven't received what I paid $1300 for bad business and bad customer service
Business response:
Wayne, thanks for the time by phone today. Our goal is always to get your order into your hands as quickly, yet legally as possible. We jump through the hoops and take care of everything so you don't have to worry. Let us know when you get your suppressor , how much you love it, and consider updating your review. Thanks again for the business!
I placed 2 separate orders for barrel threading. I shipped off my 1rst rifle and received an e mail a few weeks later stating that they could not complete the threading and were shipping my rifle back.. It took several weeks and a phone call to get my rifle and my money refunded. After the bad experience, I canceled the service. I canceled the service in the 1rst week of December and hadn't received anything. It's now Jan 5th and several e mails and phone calls to the almost non existent Customer Service. I was billed 237.00... read more
Business response:
Hello Greg, Sorry to hear that something simple went south and caused a bad experience, of course never our intentions. I left 2 voicemails for you today to get to the bottom of this and quickly resolve it. We are here to help and will do whatever is needed to get you taken care of. Thanks , Ben Silencer Central
Applied 09/21. As of 11/22 nothing but e-mails saying pending. *** says 6 to 9 months wait on paper work. I contact Silencer central and get only lip service. Then I am "transfered" to the *** who "are looking at" my application and tell me its now a "12 month process" even though its been over 14 but they will transfer my "up stairs" to the person who approves the application. I then get hung up on in the proccess with no call back. This is my third time calling them. I had a secret security clearance with the ARMY and work... read more
Not the best experience. 7 months ago I ordered a suppressor. Customer service told me their current turn around was 180 days. I couldn't believe it. It's been 7 months. Called them and asked about rifle threading. Explained what rifle I had and they assured me there wouldn't be a problem. Paid the $50 to ship it to them and received an email today, stating that they can't thread barrels on lever guns. So I called again and explained the situation. So I'm just out time and $50. The money isn't the issue, it's their service a... read more
Yes the paperwork and tax stamp process is made easier but it seems they use the *** hold up as an excuse not to deliver product! I am almost 1 year into the process and have nothing to show for the money I spent or not even a solid date on when I can expect my product that has been paid in full for. Would not recommend using this company! And I have a clean record and no flags to be a hold up on as a side note and already in system as a weapons permit holder!
Business response:
Hello George, thanks for your feedback on this situation. I just left you a detailed voicemail with my direct line to call if you would like to discuss further. In general, I respect that waiting for your product can be frustrating. I want to reiterate, you are waiting on the *** and *** to approve your product. You and I both are waiting for your approval so we can legally transfer your suppressor to you and we cannot do that by law until you are approved. I appreciate the business and your comments. I urge you to review us... read more
Worst company in the state , when I bought in March of 2021 they told me 9 months. ******************************************************** Won't give my money back , and blaming everyone but themselves. In reading the other reviews , I have had the same experience.. Hope no one else get caught up in this bad company... They are in Sturgis every year.. stay away from them
Frequently asked questions about Silencer Central
How is Silencer Central rated?
Silencer Central has a 4.7 star rating with 9,012 reviews.
When is Silencer Central open?
Silencer Central is open now. It will close at 6:30 p.m.