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Silencer Central
- Guns & Ammo
- Sioux Falls, SD
About this business
Location details
4901 N 4th Ave, Sioux Falls, SD, 57104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just called to cancel order and was told they would keep 25% for cancelling and issue 75% back in a gift card. They should let you know that up front. Just bad customer service
Beware, this company is unresponsive once they have been paid. i"ve made two orders with this company. One was a suppressor with all the pieces parts - suppressor, cleaning tools, adapter, etc, and it was shipped Dec 8 (this month). It lists an adapter for my rifle which was not included in the box (the shipping invoice actually shows 5 items shpped, only 4 listed on the invoice, and actually only 3 of the listed parts shipped.) Critically, the rifle adpater is misisng. The second order was another adapter for a rifle with a... read more
Do not buy from this company! I ordered a small threaded adapter. Something that should ship without delays. No paperwork is required (I ordered the same thing from a different company and got it 2 days later). After 2 weeks of waiting for this adapter I decided to try to get ahold of this company. I only ever received an order confirmation. They still have not responded to my emails or messages through their online chat system. Trying to call a person is a joke. You wait on hold for hours. One day I started early and finall... read more
Horrible customer service. Order two suppressors and paid for in full. Keep being told they will ship and nothing has shipped. Going on 3 weeks and the tracking has not changed. Just states waiting on shipper. Every time I call they come up with a new excuse or reason why they can’t or haven’t shipped.
Mike seemed very knowledgeable and helpful, but he absolutely failed to mention in two phone calls the long ATF wait time to get a silencer. I feel that this information should be "featured" from the very start. I knew very little about silencers, including the approval process, when I originally contacted Silencer Central. Had I known how long it would take, I might not have made my purchase - and I think Silencer Central knows this. Not making this fact VERY clear up front is a very poor business practice, and borders on a... read more
Been calling Silencer Central since January requesting a refund because my ATF form 4 came back disapprove, they said they will put in a request for the refund and should receive a refund check in 7-10 days, waited two to three weeks and called back again but every time I called in to ask about the refund they said the refund been request and I get the same answer you will get a refund check in the mail 7-10 days....I'm still waiting for my refund check, I'm tired of calling in because I keep getting the same answer. I don't... read more
DO NOT PURCHASE from this company. They keep your money no matter what and are a scam. No customer service and no help! I'm going to have to dispute the charges with my credit card as fraud since they have not provided me with any goods or services for the money they charged my credit card.
BUYER BEWARE!!!! Silencer Central is shady, we paid in full for 2 silencers, but never received them, stating issues with the ATF, we both have CCWs so there is no issue. Since we purchased our silencers in August 2019 they changed their policy and will only refund us 75% of our purchase. Again this policy was not in effect when we paid for and purchased the silencers back in 2019. Yes, I said August 2019, they lie when you call them, and give you the run-around.
Don't use Silencer Central. They won't help you. I had a legal matter when I was young. I have the paperwork of the discharge. I told them before I started the application about it. I got a letter of no decision due to needing more information. I have the paperwork which I used to get my concealed permit. Silencer Central keeps telling me to do something different and none of these will get the paperwork needed to keep my Silencer. They will tell you they will call you back...HAHHA. They never will. I asked for a refund beca... read more
Frequently asked questions about Silencer Central
How is Silencer Central rated?
Silencer Central has a 4.7 star rating with 9,012 reviews.
When is Silencer Central open?
Silencer Central is open now. It will close at 6:30 p.m.