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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I was offered z room close to the elevator very nice considering the my walking issues. Clean room bathroom was great
Business response:
We're pleased to hear you enjoyed your stay and that the room location was convenient for you, especially considering your walking issues. It's great to know that you found the room clean and the bathroom to your satisfaction. We strive to accommodate our guests' needs whenever possible, and we're glad we could provide you with a room close to the elevator. Thank you immensely for sharing your experience with us. Your feedback is valuable and helps us ensure we continue to meet our guests' expectations.
Good
Business response:
Thank you for reaching out. We're glad to hear you had a good experience at Silver Legacy Resort & Casino.
I will be a repeat customer. Nothing to complain about. Convenient and clean.
Business response:
We genuinely admire your positive feedback. Thank you for sharing your experience with us. We're delighted to hear that you found our establishment convenient and clean, with nothing to complain about. It's wonderful to know that you plan to be a repeat customer, and we look forward to welcoming you back in the future.
Flinstones Esque Bed One elevator only working in our tower, had to wait FOREVER to get to our room any time we left it and had to return. Bed was about as comfortable as sleeping on the floor Clean hotel, friendly staff, easy check in and out process, decent parking
Business response:
We sincerely apologize for the inconvenience you experienced during your stay with us. It's unfortunate to hear about the elevator issue in your tower and the discomfort you felt with the bed. We appreciate your feedback on these matters, as it helps us identify areas where we need to improve. We're glad to hear that you found our hotel clean, our staff friendly, and the check-in and out process easy. We will certainly work on addressing the concerns you've raised to enhance our guests' experiences in the future. Thank you f... read more
Wonderful
Business response:
Thank you immensely for your wonderful review.
Exceptional Closed jucuzzi at 8pm The jacuzzi was nice
Business response:
Thank you for your review. We are happy to hear you found the jacuzzi nice during your visit. We appreciate your feedback about the jacuzzi closing time. Our operating hours are designed to balance guest enjoyment with necessary maintenance and safety procedures. We hope you were able to enjoy other amenities during your stay as well.
Exceptional
Business response:
We appreciate your thoughtful feedback and are glad you found our service exceptional.
Nice place Every thing Nice
Business response:
Thank you for your review. We're glad you enjoyed your experience at Silver Legacy Resort & Casino. We appreciate your positive feedback about our establishment. It's wonderful to hear that you found everything nice during your visit. We strive to provide a pleasant environment for all our guests, and we're pleased that we met your expectations.
Pleasant Beds were awful, room didn't have microwave . Bottled water not provided in room , you need to go the front desk to get it every time tmyou want it Easy check in , easy booking, located in the Row
Business response:
We sincerely apologize for any inconvenience you experienced regarding the beds and amenities in your room. We appreciate your feedback about the lack of a microwave and the bottled water situation. Your comments are valuable to us as we continuously strive to improve our guests' experiences. Thank you for taking the time to let us know about these issues. We're glad to hear that you found the check-in process easy and our location convenient. We will take your feedback into consideration as we work on enhancing our room off... read more
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,983 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.