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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional El empleado que me atendio estaba de mal humor El cuarto grande y limpio
Business response:
Nos alegra saber que la habitación le pareció amplia y limpia. Esta es precisamente la experiencia que buscamos para todos nuestros huéspedes. Le pedimos disculpas por la poca amabilidad de nuestro empleado durante su visita. Este no es el nivel de servicio que buscamos y lo solucionaremos con nuestro equipo para garantizar una mejor interacción en el futuro. Gracias por informarnos y por tomarse el tiempo para compartir sus comentarios.
Good The elevators are terrible have to wait constantly for 20-30 minutes to go up or down
Business response:
Thank you for taking the time to provide feedback. We understand your frustration with the elevator wait times and are working to improve this experience.
Wonderful
Very Good
It was nice and clean Only gave us one towel each for four days. At check out I could not get a receipt. I was told it would be emailed to me. I still have not received it. What Breakfasr?
Business response:
We appreciate your input. We apologize for the towel and receipt issues. Please contact us for assistance with your missing receipt.
Wonderful Personal etwas gestresst und es dauert sehr lange beim Check in, die Zimmer zu finden ist nicht einfach Sehr sauber und gute Betten
Business response:
Wir freuen uns, dass Sie unsere Zimmer sauber und mit bequemen Betten vorgefunden haben. Wir entschuldigen uns für das gestresste Personal und die lange Check-in-Erfahrung.
Great one night stay while traveling through N/a Clean, friendly
Business response:
We are delighted to hear you enjoyed your clean, friendly one night stay while traveling through!
Exceptional
Nice hotel, lousey elevators. There were only 2 working elevators in a very large, crowded hotel. The wait times were ridiculous. Nice, clean rooms.
Business response:
We appreciate your input about the elevator wait times and are glad you found the rooms nice and clean.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 42,264 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.