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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Wonderful
Good
Wonderful The only complaint I have is that the hotel policy is to not allow early check-in, including 10 or 15 minutes early (available with a $35 additional charge). So, there were people lined up in a que to check in at 3:00. It seems silly not to allow slightly early check-in to avoid a long line forming. They did open up check-in at 2:55 and the staff was very nice about it all. Again, the hotel policy is what I suggest changing to be just a bit more flexible. We enjoyed our short stay. The accomodation was nice. Staff ... read more
Business response:
Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear that you enjoyed your overall experience and particularly appreciated your dining experience at Roxy's. We value your input regarding our check-in policy and will share your suggestion with our management team for consideration. We appreciate your understanding and are pleased that our staff was accommodating. Thank you again for choosing to stay with us, and we hope to welcome you back in the future.
Comfortable, quiet and great location, but they are not quick to fix problems Ice machine didn't work and could not go to another floor to find a working machine because elevator only allows you to go to your floor. Also, Elevator was so crowed at checkout that it was necessary for everyone to take an elevator up to get on one that would eventually go down (stopping at every single floor even though we were full). quiet and comfortable
Business response:
Thank you for sharing your concerns about your recent stay with us. We appreciate your feedback regarding the comfortable and quiet accommodations, as well as our great location. We apologize for the inconvenience you experienced with the ice machine and elevator issues. We will address these problems to improve our guests' experiences. Your comments are valuable in helping us identify areas for improvement, and we thank you for bringing them to our attention.
Exceptional
Exceptional
After a long day of driving, it was nice to land in a quiet restful room Can’t think of anything Location was perfect
Business response:
We are delighted to hear you found our room quiet and restful after your long drive. It's wonderful to know that our accommodations provided you with the peaceful environment you needed to unwind and relax. Thank you for appreciating our perfect location as well. We strive to offer our guests a convenient and comfortable stay, and we're glad this was your experience with us. We hope you enjoyed your time here and look forward to welcoming you back in the future.
Traveled for a wedding in Reno with family. Was a fun time where we got to do the family event then gamble and have an a The smoke smell. The location and amenities. Good food options.
Business response:
We are delighted to hear you enjoyed our location, amenities and food options during your family wedding trip. It's wonderful that you were able to combine the special family event with some fun gambling time at our casino. We appreciate you taking the time to share your experience at Silver Legacy Resort & Casino. Your feedback is valuable to us as we strive to provide the best possible stay for all our guests. Thank you for choosing us for your Reno visit.
Wonderful
Business response:
We are delighted to hear your wonderful feedback about Silver Legacy Resort & Casino. Thank you for sharing your experience with us.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,983 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.