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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Enjoyable Stay. Staff at Checkout was rude and never said a word. No hello no thank you nothing. I tried to alert to a safety issue with handicap bar. No reply. Handicap room was clean and very easy to navigate. Bathroom and tub were very nice. However handicap bar was loose on tub wall. . I tried to alert staff at check out to the safety issue. Check out staff was was rude. Not interested in my comments towards safety.
Business response:
We apologize for the lack of courtesy shown by our staff during your checkout. We take safety concerns very seriously and will address the issue with the handicap bar immediately. Thank you for bringing it to our attention.
muy buena Esta bien, pero algo antiguo. Habitación amplia, comoda.
Business response:
Gracias por tu opinión, Francisco. Agradecemos sus comentarios y los tendremos en cuenta para futuras mejoras.
Worth it for the money No teeth kit, no bathrobe, the bed and mattress not comfortable, pillow is awful, the shits also not really comfortable and high quality, but clean Clean, good established room
Business response:
We apologize for the inconvenience you experienced during your stay at Silver Legacy Resort & Casino. Your feedback is valuable to us and we will address the issues you mentioned to ensure a more comfortable experience for all our guests. Thank you for bringing this to our attention.
It’s a great place with excellent service fun friendly atmosphere Dirty wet towel left in the room Price service and location
Business response:
We apologize for the inconvenience of the dirty wet towel left in your room. We appreciate your feedback and will address this issue with our housekeeping team. Thank you for choosing Silver Legacy Resort & Casino.
Good The Bed was very uncomfortable.
Business response:
We are deeply sorry to hear that you experienced discomfort with the bed during your stay at our hotel. We take customer satisfaction very seriously and would like to discuss this further with you to see how we can improve your experience for your next visit. Please feel free to contact us at (775) 325-7401 at your earliest convenience.
Good. Comfy. Clean. Slight smoke smell but not in the rooms It’s in downtown Reno but so is my work conference so it’s nothing against them at all. Always happy. Clean. And comfy
Business response:
We appreciate your feedback, Dalton. We're glad to hear that you found our resort and casino to be comfortable and clean. We apologize for any slight smoke smell you may have encountered. Thank you for choosing Silver Legacy Resort & Casino.
Very Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Will definitely be back soon Location
Business response:
We appreciate your feedback, Keith! Looking forward to welcoming you back soon.
Good vale casino property with airport shuttle. Nice facility
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 41,263 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.