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SimonMed Imaging - Desert Ridge
- Diagnostic Imaging
- Phoenix, AZ
About this business
Location details
20830 N Tatum Blvd, Ste 190, Phoenix, AZ, 85050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedthey are best I have been too
Business response:
Thank you for the review!
RecommendedGreat location, very cool staff.
Business response:
Thank you for the review!
RecommendedWhen I went for my procedure, the staff was friendly and professional. I was in and out quickly! Shelly
Business response:
Thank you for the review!
RecommendedAlthough the scheduler advises a CT Scan would take 30min, my experience was great. I even drank the nasty drink required. CT tech had a great personality to keep things light hearted. I would recommend.
Business response:
Thank you for the positive review!
RecommendedPrompt. Pleasant Accommodating Care was good Only thing is I don’t remember if tech/nurse identified himself as to name/title He was good though when faced with my lack of good veins. 😊
Business response:
Thank you for the review, Susan!
I had an ultrasound completed at 9am on a Friday and was told that the results would be sent to my doctor. I checked on the Saturday and nothing had been received. I checked back at lunchtime on Monday and they had still not been sent over. This is also the second time that SimonMed expects payment up front and they didn’t even check with insurance. I had to insist that they check as my deductible had been met. Strongly recommend that you go to SMIL instead.
Business response:
Hi Denis, we appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team regarding your visit, please send an email with your information to info@simonmed.com so we can reach out to you. Thank you.
I know that there are staff shortages everywhere my past experience at Simon med I have always found to be good. This time was not, on the phone I was told X-rays done on walk-in basis. I arrived at the facility to be told no X-rays after 2, it was 12:50 but I would not be able to get an exrsy because others were waiting. The next morning I walked up to the door. 20 minutes before opening to find a sign no X-rays at this facility. I drove to another location and was told that I would have to wait until 9. Once the tech ... read more
Business response:
Hello Vickie, thank you for taking the time to leave us a review, we are sorry to hear you didn't receive the appropriate communication and appreciate you sharing this feedback so we may follow up internally. Thank you.
Not wanting to blame Simon Med but this particular site I went to, was scheduled for an MRI with and without contrast was told the procedure was 30 minutes. The tech had a very hard time trying to figure out where to place the port asking me what I think, this took at least 5 minutes befkre she decided and kept saying maybe we won't be able to do the contrast. Finally put it in and started the MRI it seemed to go on for ever my shoulder was staring to cramp, so when she said they were going to do the contrast I asked if I co... read more
Business response:
Hello Ann, we apologize for the pain that you have experienced during your visit at SimonMed. We thank you for bringing this to our attention so we have the opportunity to review and provide re-training where necessary. If you have any other concerns, please feel free to reach out to info@simonmed.com where we can gather further information.
Very poor. Communication was horrible. Waited 1hr and 45 minutes for my MRI only to find out that the info concerning by claustrophobia was never addressed. Had to leave and reschedule app with sedation. Second visit wasn’t much better. They never got in touch with my doctor to get go ahead for sedation. Eventually I had the MRI. Simon Med was the worst run clinic I have ever experienced.
Frequently asked questions about SimonMed Imaging - Desert Ridge
How is SimonMed Imaging - Desert Ridge rated?
SimonMed Imaging - Desert Ridge has a 4.4 star rating with 2,515 reviews.
When is SimonMed Imaging - Desert Ridge open?
SimonMed Imaging - Desert Ridge is closed now. It will open at 7:00 a.m.