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SimonMed Imaging - Greenfield
- Diagnostic Imaging
- Mesa, AZ
About this business
Location details
1425 S Greenfield Rd, Ste 114 Bldg 2, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:15 a.m. to 10:00 p.m. | |
| Tue | 6:15 a.m. to 10:00 p.m. | |
| Wed | 6:15 a.m. to 10:00 p.m. | |
| Thu | 6:15 a.m. to 10:00 p.m. | |
| Fri | 6:15 a.m. to 10:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedHelpful - courteous - professional and on time
Business response:
Thank you for the review, Anita!
RecommendedHad a chest CT yesterday. I got there at 10:10 for a 10:30 appointment and was out the door by 10:41! Great staff! The man who did my IV and CT Scan was very good. Very professional and friendly.
Business response:
Thank you for the positive review, Theresa!
SM has to be the worst in low end facilities that are dingy. Also in my experience employees who are not well seemingly knowledgable trained or happy at their job. Trying to schedule or contact them through their off US call centers is even worse. Just low end. A scan result taking a week plus when you are told 1-3 days...why? I'd rly suggest any other provider. SMIL is a much better facility by far.
Business response:
Hello Kaia, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, thank you.
RecommendedSM has to be the worst in low end facilities that are dingy. Also in my experience employees who are not well seemingly knowledgable trained or happy at their job. Trying to schedule or contact them through their off US call centers is even worse. Just low end. A scan result taking a week plus when you are told 1-3 days...why? I'd rly suggest any other provider. SMIL is a much better facility by far. This is not specific to a location just SM in general.
Business response:
Hello Kaia, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, thank you.
I went to the SimonMed facility for a CT scan today and was denied service and was told I had to pay $212 to be seen. I explained to Ellie that my insurance card specifically says do not collect at time of service. She then said with attitude “Again I’m just telling you what the insurance says. So I told her well again I’m just telling you what insurance card says as well. She told me to have a nice day. I had a chest Xray on the 8th of Aug and nothing was collected then. Why the disparate treatment. Is it your practice to g... read more
I went into this location and not only was the good XRAY machine down but now I’m expected to wait 5-7 business days to see if my hands broken!!! This is ridiculous!!! I WILL NEVER USE SIMONMED AGAIN!!!!
Business response:
Hello Kimberly, if you are in need of assistance, please email your information to info@simonmed.com so we may reach out to you. Thank you.
The lady I spoke to in scheduling was rude. Getting a MRI is stressful enough. The ladies at the front desk were also not pleasant. My MRI tech was the only one who was respectful and nice. This has been the case every time I have had an MRI at this location.
Business response:
Hello Cindy, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, and we have passed this scheduling feedback along. Thank you.
They don’t listen when you advise you’re covered by your insurance carrier and I was advised they would close out my payment plan 8.4.23, submit claim for “explanation of benefits” and instead, they charged me AGAIN. Today, again, they said “we JUST cancelled that payment plan and will request “explanation of benefits”, and one agent sent me to the survey, instead of a supervisor, so the call would disconnect after the survey; the next rep got me a mgr AFTER placing me on hold for 20 mins. Supv understood my dilemma but said... read more
Business response:
Hello Lorraine, we apologize for the inconvenience. If you are still in need of assistance or have any other concerns, please feel free to reach out to info@SimonMed.com where we can gather further information.
Staff was great but they had me pay $464 for an mri that was covered by insurance. This was March 27th & I’m still trying to get my money back! Every time I call I’m told something different. No idea how to get my money back at this point and it’s my money. Insurance paid in April
Business response:
Hello Lisa, thank you for taking the time to leave us a review. If you believe there's been an error, and would like to speak with someone in our billing department, please send your information to info@simonmed.com so we may reach out to you. Thank you.
Frequently asked questions about SimonMed Imaging - Greenfield
How is SimonMed Imaging - Greenfield rated?
SimonMed Imaging - Greenfield has a 4.2 star rating with 9,954 reviews.
When is SimonMed Imaging - Greenfield open?
SimonMed Imaging - Greenfield is closed now. It will open at 6:15 a.m.