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SimonMed Imaging - Greenfield
- Diagnostic Imaging
- Mesa, AZ
About this business
Location details
1425 S Greenfield Rd, Ste 114 Bldg 2, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:15 a.m. to 10:00 p.m. | |
| Tue | 6:15 a.m. to 10:00 p.m. | |
| Wed | 6:15 a.m. to 10:00 p.m. | |
| Thu | 6:15 a.m. to 10:00 p.m. | |
| Fri | 6:15 a.m. to 10:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
First of all they require a up front payment for their service. Never have I been asked to pre pay for an MRI. Then when I refused to pre pay I was informed of their policy of NO PAPER BILLING!!! Then I was informed that they require a credit card and once insurance pays they automatically charge my credit card for remainder of bill! I am old school and can’t figure out why they cannot bill me! Will never go back and cannot refer anyone else to use this facility!!!
Business response:
Hello Peggy, thank you for contacting us regarding your experience. We value your feedback and would like to speak with you more regarding your visit. Can you please email us your contact information including your date of birth to info@simonmed.com so we may reach out to you? Thank you.
I had my PET scan scheduled for 10:30 and they screwed up my insurance and had my primary as the wrong one. I sat there for an hour while they straightened it out. I’ve been there several times and they had this information already,
Business response:
Hello Kay, we apologize for the negative experience you had with us. Thank you for taking the time to share your review.
The noise level in the waiting room is way too high for a medical office. While the waiting room is spacious; the testing and changing room areas are too small and uncomfortable.
Business response:
Thank you for the feedback, Marilyn.
The tech’s were great, The process and appointment were horrible, I made an appointment 2 weeks in advance, late on the Friday before my appointment that was on Monday I received a call that they had to cancel my appointment, Then said can you make it at 10 am, I said yes, they put me on hold and came back and said the best they could do was 1st week in April, I asked for a supervisor and held and they hung up, then on Sunday afternoon they called to confirm my appointment for 10 am ,, Horrible the way they did this and I ... read more
Business response:
Hello Rick, we do apologize for the negative experience you had with us, and for the inconvenience. If you would like to further discuss your visit or speak with a member of our management team, please send an email to info@simonmed.com with your information. Thank you for taking the time to share your feedback.
RecommendedStaff pleasant, however they couldn’t find what kind of spine x-ray my dr ordered. They sat me in a cold hallway for 45 minutes until that was straightened out. I had just had another procedure there that morning that required no food or water for previous 12 hrs. I am diabetic so was getting low blood sugar by the time spinal x-ray was done and I was able to go home.Not good! Guess I’ll have to bring food next time in case they mess up again.
Business response:
Thank you for the review!
2 hours behind, unprofessional staff 3/4 of staff. No attention to customer comfort during treatments. Cattle car style.
Business response:
Hello Victoria, we do apologize for the negative experience you had at your visit with us. We are working to improve our workflow to prevent long wait times in the future, and we will address this with the staff. Thank you for taking the time to leave your feedback.
Felt like equipment was outdated. Took really fast pictures. I’ve had mammograms that are more extensive with more pictures. Breast was not completely taken. I have not had any issues so the exam was a normal one that I have always had at Banner Will not go back here. Banner Baywood is far better. Felt like it was just a heard of cattle being funneled into and out of the place as fast as they could
Business response:
Hello Beckie, we do apologize for the negative experience you had with us. If you would like to further discuss your visit or speak with a member of our management team, please send an email to info@simonmed.com with your information. Thank you for the feedback.
sent to wrong office one day for the test I needed, rescheduled for appt the next day at another location. got there on time to be told my appt was changed to several hrs earlier and a voicemail was left for me that I never got. wanted to reschedule me for the 6th. had to request management get on the phone. all of this happening while using Uber
Business response:
Hello Amy. We do apologize for any inconvenience or frustrations we caused you. If you have any questions or wish to speak with a member of our management team, please send an email to info@simonmed.com.
Frequently asked questions about SimonMed Imaging - Greenfield
How is SimonMed Imaging - Greenfield rated?
SimonMed Imaging - Greenfield has a 4.2 star rating with 9,953 reviews.
When is SimonMed Imaging - Greenfield open?
SimonMed Imaging - Greenfield is open now. It will close at 10:00 p.m.