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SimonMed Imaging - Peoria Plaza
- Diagnostic Imaging
- Peoria, AZ
About this business
Location details
9139 W Thunderbird Rd, Ste 112, Peoria, AZ, 85381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:30 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
The ladies room is so filthy with no hand soap, the floor was so dirty no way it’s been cleaned in months, front office girls were so rude and couldn’t care less about anything except being rude to literally every person. I asked a question about why something was on the Simon med sheet I was filling out,,, her response? Mam it’s mandatory you have to do it!!! Go somewhere else this place isn’t worth the trouble.
Business response:
Hello Jany, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, thank you.
Went for my 7pm MRI. it had been changed without my knowledge. So had to wait for an opening at 8. I then had to wait over an hour. Then as time went on it started getting dark. I asked the receptionist if there was security around. She’s said no. There was no one to call if there was a problem. I had an uneasy feeling until I was safely in my car and on my way home. I would not recommend that SimonMed for late appointments.
Business response:
Hello Charlene, we apologize for the inconvenience. If you have any other concerns, please feel free to reach out to info@SimonMed.com where we can gather further information.
I have never been so pissed off about a business, and them wasting my time AND money. I'm " supposed " to have 2 MRI's scheduled tonigh at 730. I was called at 1245 asking me to come in at 5, which I couldn't do with having to drive 22 miles from NE Phoenix I took off work early, costing me more money, and rush iver after i agree on a 530 check in/6 appointment. I arrive at 529, and wait to 535 for her to process everything. They wanted 100, which I asked MULTIPLE times if I had a copay, to be told AT LEAST 3 TIMES, No.... read more
Business response:
Hello Brian, we appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team, please send an email with your information to info@SimonMed.com so we can reach out to you. Thank you.
My Doctor ordered a Mammogram & Ultrasound on 12/23/2023 SimonMed could not schedule me until 02/16/2023 ~ 10 days before my appt. SimonMed starts calling me saying they received orders from my Doctor to schedule…I’m already scheduled and you had those orders since December! Got to my appoint yesterday ~ confirmed I would be having both procedures done ~ Sat and waited then they called me up to tell me the technician would only be doing the Mammo & the Ultra sound wasn’t needed. Who made them the Doctor? I have orders for a ... read more
Business response:
Hello Maryann, we appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team, please send an email with your information to info@SimonMed.com so we can reach out to you. Thank you.
Hi, my name is Robi, and for the last 7 months when people call in asking for their MRI results, they are transferring them to my personal cell phone. I have called to complain numerous times, and no one seems to care. Simon Medical is giving me their private patient information to a 3rd party. sound like a serious HIPPA violation. If your wanting your information safeguarded, I would recommend going elsewhere 🤬
Business response:
Hello Robi, thank you, someone will be contacting you directly to follow up.
Tardan demasiado para la atención al paciente espere 1hora 25 minutos y me atendieron en solo 10 minutos es una falta de respeto al paciente que un estudio tan rápido tengamos que esperar tanto .
Business response:
Hola Maria, lamentamos mucho su largo tiempo de espera. Gracias por tus comentarios.
I had an appointment for 1 pm. I checked in 5 to 10 minutes prior to my appointment time and had to wait an hour before I could get my X-ray. What is the point of an appointment?? When I had tried to do a walk-in earlier I was told the wait was an hour it is why I made an appointment and came back later.
Business response:
Hello Lisa, thank you for taking the time to leave us a review. We believe our patient's time is valuable and strive to provide timely care. Thank you.
Need more help. Lines to the doorway, then scolded for being late.
Business response:
Thank you for taking the time to share this feedback Roy.
First they gave me a number that didn’t answer to call. Then they couldn’t get me in and I had to reschedule my doctors appointment. Then they made an appointment and gave me instructions for the wrong test and had to call me back later to correct them. It seems the place is screwed up although I hope my test came through OK well it finally came time to take it. They also had me register in advance online and then made me register again in hardcopy in the office.
Business response:
Hello Richard, thank you for taking the time to leave us a review. We are actively working to improve our systems and processes and appreciate your feedback. Thank you.
Frequently asked questions about SimonMed Imaging - Peoria Plaza
How is SimonMed Imaging - Peoria Plaza rated?
SimonMed Imaging - Peoria Plaza has a 4.5 star rating with 5,208 reviews.
When is SimonMed Imaging - Peoria Plaza open?
SimonMed Imaging - Peoria Plaza is closed now. It will open at 6:00 a.m.