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SimonMed Imaging - Queen Creek
- Diagnostic Imaging
- Queen Creek, AZ
About this business
Location details
36297 N Gantzel Rd, Ste 101, Queen Creek, AZ, 85140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedFront desk staff was very friendly and helpful. Barbara did my mammogram, was very sweet, professional and as gentle as possible. I’ve gone here several years and never had to go back for additional tests.
Business response:
Thank you for the review, Sue!
RecommendedExcellent customer care and service
Business response:
Thank you for the review!
RecommendedAppointment was on time and quick
Business response:
Thank you for the review!
Tried to reschedule an appointment, the individual who answered the phone unfortunately has English as a second language and their accent was thick. Not very logical to put this individual on the phone when they cannot communicate well in English. They could not follow simple instructions, transferred me to another individual... very similar but unable to follow a simple request. Ultimately they simply hung up on me. How often do you feel so passionately about someone becoming unemployed? That's a horrible way to think,... read more
Business response:
Hello Michael, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, and we have passed this scheduling feedback along. Thank you.
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I have had many mammograms in my life. My experience at the Queen Creek, SimonMed was humiliating. The technician was rude, impersonal, short tempered with positioning and just overall awful. She did not guide me on where to put my clothes so I brought them into the imaging room and placed them on a chair. She then asked questions and started the imaging. Very abrupt and pushy with positioning, instead of just "a little to left or right", she was making exasperated sounds from and pushing me physically. The worst part....Whe... read more
Business response:
Hello Julie, thank you for taking the time to leave us a review. Someone from management will be reaching out to you about your experience. Thank you again for your feedback.
The actual procedure went well but trying to access prep information and confirming appt time was torture. I spent an hour on the computer and phone trying to figure it. I was finally told by one of your associates that the site has had trouble for days. What cruel joke your customers. NEVER AGAIN!
Business response:
Hello Mark, we apologize for the inconvenience. If you have any other concerns, please feel free to reach out to info@SimonMed.com where we can gather further information.
Went in to schedule appt. Returned a week later for appt and was told they don’t take my insurance. Gave them all my information when I scheduled. They never said anything about the insurance. Very frustrating! Ended up paying for CT scan because my doctor needed it for a procedure and I was not going to put off procedure yet again. Will never go there again.
Business response:
Hello Heidi, we apologize for the inconvenience. If you have any other concerns, please feel free to reach out to info@SimonMed.com where we can gather further information.
RecommendedThere were eight people in line to check in and the receptionist was in the phone, then on the computer, ignoring the line. When I asked about checking in she rudely told me that she would call us up when she was ready. I waited over 10 minutes before I was checked in.😠
Business response:
Hello Caryl, that's excellent to hear, thank you for taking the time to share.
Frequently asked questions about SimonMed Imaging - Queen Creek
How is SimonMed Imaging - Queen Creek rated?
SimonMed Imaging - Queen Creek has a 4.3 star rating with 5,088 reviews.
When is SimonMed Imaging - Queen Creek open?
SimonMed Imaging - Queen Creek is closed now. It will open at 8:30 a.m.