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SimonMed Imaging - Waterford Lakes

4.5

About this business

Why Choose Us SimonMed Imaging and its affiliates have been serving the community for over 30 years. Our mission is to provide best-in class affordable care through the use of advanced technology. We have patient-focused staff and highly trained medical professionals. SimonMed has over 160 convenient locations across 11 states and provides late night and weekend appointments to accommodate patients. 

Location details

775 N Alafaya Trail, Orlando, FL, 32828, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.57,696 reviews
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Tony Ortiz's profile image
Tony Ortiz 
4 years ago

llamé para hacer una cita y me dijeron que no necesitaba que simplemente fuera Cuando llegue me dijeron que yo necesitaba una cita pero si quería podía esperar una hora le dije que estaba bien que iba a esperar y me tuvieron dos horas pasaron a todos los que estaban y los que llegaron después de mí para entonces llamarme 

Alisha Marie Rodriguez's profile image
Alisha Marie Rodriguez 
4 years ago

Inconsistent Rude Unorganized 

Mabel Serrano Nerys's profile image
Mabel Serrano Nerys 
4 years ago

The process of getting the approval of the insurance. I had to wait more then an hour and a half to take an X-ray because of some problem with my insurance. It was desperating having to wait so long. But the staff of the imaging service were very kind and did everything to take my X-ray quick. They apologized for my inconvenience. 

Mariel Le Maitre's profile image
Mariel Le Maitre 
4 years ago

Puedes pasar 2 h esperando para un rayos x ! No se lo recomiendo a nadie !!!! 

Cathy Baca's profile image
Cathy Baca 
4 years ago

I show up to my 3:00 appt at 2:45 as requested. When I get there, I am told they can only do one test because insurance had not approved the other...no notification prior, but ok at least I can get one done. I fill out all the paperwork and get called to the desk. Then get told well we will have to reschedule. There is an issue with getting approved on the other test and had to call the dr to see if they can get the test changed so insurance will not approve since the order was one with and one without contrast. Although the... read more

Hilda Ramírez's profile image
Hilda Ramírez 
4 years ago

Tenía mi cita para el 20 de abril a las 6:00pm y otro a las 6:30pm. Cuando me registré me informaron que no tenía ninguna cita pues todavía no había sido aprobado por el seguro. Recibí muchas llamadas y textos para recordarme de mi cita pero nadie me pudo llamar para informarme de la situación. 

Maritza Hernandez's profile image
Maritza Hernandez 
4 years ago

I scheduled a CT Scan on 2/8/21, they rescheduled do to technician would not be available to preform injection for test. It was rescheduled for 3/321, again the technician would not be available, is scary enough my test is fir serious issues found when I had Togo to emergency room New Year’s Eve of 2021, to now deal with a facility that only has one person that can prep you fir my type of test. I now instead of going there same day to take care of a CT Scan, and monogram, I need to separate them, and go twice. I will not rec... read more

Sara Rodriguez's profile image
Sara Rodriguez 
recommend  Recommended
4 years ago

El servicio del front desk es muy pésimo especialmente la mujer que se sienta en el centro. Da la impresión que no hay una buena manager. Ella nos falto el respeto y no tubo ninguna consideración. Esto fue el jueves 27 de abril 2021 a las 11:00 am 

Max Matos's profile image
Max Matos 
4 years ago

I called to se an appointment and was told no need to set an appointment as you will be in and out within 10 to 20 minutes. Upon my arrival I was informed of a standard 2hr wait to be seen. They set my expectations to be minimalistic but realistically the treatment I received was disrespectful. I lost my appointment with Quest Diagnostics causing me an additional 3 hours to be seen. 5 hrs of my day wasted Simon Med does not respect their customers. 

Frequently asked questions about SimonMed Imaging - Waterford Lakes

How is SimonMed Imaging - Waterford Lakes rated?

SimonMed Imaging - Waterford Lakes has a 4.5 star rating with 7,696 reviews. 

When is SimonMed Imaging - Waterford Lakes open?

SimonMed Imaging - Waterford Lakes is open now. It will close at 4:00 p.m.