SlumberWorld Pearlridge's cover image

This profile has been claimed by the business owner or representative.

SlumberWorld Pearlridge

4.8
  • Aiea, HI

About this business

Location details

98-107 Kamehameha Hwy, Aiea, HI, 96701, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.8429 reviews
Select a rating
Brandon L.'s profile image
Brandon L. 
rating
14 years ago

They have a pretty wide selection of mattresses to choose from (Simmons, Serta, Tempurpedic, Aireloom, etc.). The prices are decent, but I recommend waiting for a sale. The staff was very friendly and patient when I was trying out different mattresses. They also carry a small selection of pillows and bedding accessories. I ended up with a Simmons queen mattress for under $600. They offered me a mattress pad for $99 and said that if you purchase it, you get 5 years warranty against stains on the mattress. There is a... read more

Samuel C.'s profile image
Samuel C. 
rating
6 years ago

Walked in and saw Betty I remember her from another store right across the street. She will bait you , tell you about church, family and how much you deserve a new bed BUT if you cant afford what shes trying to sell she will dump you and ignore you and move on to the next customer. After I seen her I walked the other way back to my car and went straight to Inspiration. If you don't believe me you can read her horrible yelp reviews from another mattress, appliance tool department store right across the street from Pearlridge... read more

Rena G.'s profile image
Rena G. 
rating
6 years ago

This review is specifically for KYLE SHIROMA. He is an awesome sales associate and should be commended for his dedication to helping my husband and I get a good night's rest by finding the right mattress. First, he gave us an overview of the showroom layout. Basically, Beauty Rest models were upfront from newest arrivals (flagship Black X-class Hybrid series) to older ones (original Black series) by number of springs. Followed by Tempurpedic models in the back and Stearns & Foster models along the right side upon walking i... read more

Shelby I.'s profile image
Shelby I. 
rating
7 years ago

Buying a bed should never be stressful! Yet, SlumberWorld decided to make it very complicated! I came in twice to buy a TempurPedic mattress. The first time was Labor Day weekend and literally no one reached out to help my boyfriend and I. We were in there for a good 45 minutes testing out beds, laying on them and not one person helped us. The only contact we had with someone was when WE asked about how we could find the price for the beds. We left empty handed with a bed in mind we wanted but since no one helped us, we lef... read more

Business response:

Hi Shelby: Thank you for bringing this to our attention. We've just sent you a private message. - Taryn K., Marketing Manager 

Chanyle N.'s profile image
Chanyle N. 
rating
9 years ago

This yelp review is a warning to never go here and buy something , your better off going somewhere else . I should've checked yelp before we stepped into this store. Just was too excited to go furniture shopping. Bad customer service they don't care about customers all they care about is making a sale! Soo bad I returned what I bought. Never will I shop here again! 

Business response:

Hi Chanyle: Thank you for bringing this to our attention. We've just sent you a private message. Thank you - Taryn K., Digital Marketing Manager 

Erica H.'s profile image
Erica H. 
rating
10 years ago

I'd give them zero stars if I could. So I go in during the sales early December. Yes, you may realize it's July and I'm writing the review because I'm still waiting for them to fix the issues with my mattress...7 months later. In December when my bed was delivered, there were rips in it due to manufacturing. I call back immediately and say this is ridiculous for a $3000+ mattress. They replace it, same issue. They bring out bed number 3 which I was assured someone would look at. WRONG! Same issue. They bring out mattress num... read more

Susan D.'s profile image
Susan D. 
rating
11 years ago

My Tempurpedic box spring was defective and broke about 20 months after I bought it. After a technician confirmed it was broken, customer service was poor--I had to call several times and leave messages asking when it would be replaced. Finally got a call back & was told the replacement would be in a different color. I also couldn't request an afternoon time frame for delivery but was told I'd have to take whatever was available. For the amount of money I spent on my Tempurpedic, I expect better service. 

Business response:

Hi Susan: Thank you for bringing these concerns to our attention. We'd like to work with you on addressing them and have just sent you a private message. Thank you - Taryn K. 

Pete C.'s profile image
Pete C. 
rating
12 years ago

Absolutely the worst customer service. I paid for a delivery and couldn't make the time they gave up. I asked for a new time later in the day. The manger would rather refund my money than shift the delivery time one hour later. Ridiculously stupid management and a horrible business plan. Do not do business with these morons 

Tiffany R.'s profile image
Tiffany R. 
rating
12 years ago

I only gave one star because there's no option for a "Hell no" My sister has been shopping for a bed for the last 2 weeks. We decided to check out Slumberworld Aiea.I want to thank Dale for giving us a "Pretty Woman" moment. As soon as we walked in the store we immediately laid on the first pillow top bed we saw. Deciding that this may the bed she wants, my sister was eager to find out more about it. A saleswoman, who I found out later is named Dale, approached us. She said " what size are you looking for?" My sister says "... read more

Frequently asked questions about SlumberWorld Pearlridge

How is SlumberWorld Pearlridge rated?

SlumberWorld Pearlridge has a 4.8 star rating with 429 reviews. 

When is SlumberWorld Pearlridge open?

SlumberWorld Pearlridge is open now. It will close at 6:00 p.m.