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Smith Douglas Homes
- Real Estate
- Woodstock, GA
About this business
Location details
110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 a.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Unresolved issues from before closing the house still pending.
I have a house in Clarksville that I purchased on 02/25/2026, and as a point of reference, this is my 4th new home that I’ve purchased since 2008. I have the Braselton II floor plan and I absolutely love it. The reason for my dissatisfaction is in the build quality, and in particular, the fit and finish of the sheet rock, mudding, and painting. I understand no home will be perfect, and there isn’t any expectation of that on my part, but I do understand from my past experiences what poor quality looks like
I feel like there's no guidance from whoever is doing the installation, whether it's flooring or even landscaping inside. I feel like they slap stuff together. I have screws coming out of the woodwork in my cupboards and the flooring was cut up and put down. There's all kinds of garbage in the yard. The plants and the bushes had to be moved because they barely put them in the ground, like the trees halfway on the ground. And it seems nobody looks back or checks up on this kind of thing. There's no quality control check-up, I... read more
Except the construction manager, there was a major lack of expertise or knowledge in the entire process. The preferred lender was also a major issue running our credit without a loan being submitted or authorized.
After closing Feb 12, 2026, moving in found many problems
I’m extremely happy with the customer service, but I have become concerned about the quality of the construction of my home. I’m already experiencing issues with nail pops and cracks in my ceiling and I have only been in my house four weeks.
The quality of the finish work
Loved our project manager Landen through the process so would recommend solely on him. Rikel the builders agent on the other hand was extremely difficult to work with and constantly gave incorrect information and also inserted our selections wrong, and stated our name as a client in bad taste to our neighbors.
Frequently asked questions about Smith Douglas Homes
How is Smith Douglas Homes rated?
Smith Douglas Homes has a 4.3 star rating with 5,499 reviews.
When is Smith Douglas Homes open?
Smith Douglas Homes is open now. It will close tomorrow at 5:00 a.m.