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Smith Douglas Homes
- Real Estate
- Woodstock, GA
About this business
Location details
110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 a.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
A good portion of issues on our home inspection that was supposed to be done before we moved in but still waiting. Was being patient and reasonable but now I believe we are just being put off.
There were issues with a cracked tub that I can still feel the patch work, very disappointed that I bought a new house but got a damaged tub. Then Glen head construction manager/ Perri the realtor manager lied to the Amanda (Sr. Loan Officer), mortgage company stating that the tub was not cracked and it was only a scratch. We have pictures that clearly showed a long crack, as well as, verification from the house inspector otherwise I would not have been able to prove it. The site realtor, Robin was very rude became very unpr... read more
Multiple issues with the contract pre-closing. Was not impressed on execution of the home during the construction phase. Working through issues with builder currently after post closing.
I really didn't like all the nickle and diming for basic things being considered options. Was surprised there are no towel or toilet paper hdwr. The grounds are absolutely terrible. All rock. Was very limited to come see.the houses progress. I got penalized and had to pay a hefty fee for having to push my closing a couple days. Salesman was extremely vulgar and rude when I had paperwork problems with the lender which led to the delay and added costs. Also charged me for Saturday and Sunday which we never would have had the c... read more
We have had nothing but problems since we moved in. 1) During the inspection 2weeks before the closing we had our inspector at the house & he said the heat. Wasnt working we were assured it would be taken care of at the walk through we were told the problem with the heat when one night it got chilly my wife put the heat on & lol it did was blow cold we are in the process of having it taken care of 2) The driveway looks like pot holes are developing I called Devin & he came to look at it & said it was spalling & that there wa... read more
The bathtub brand in the master should be changed since it cannot be repaired; we had both damaged. Communicating better with selections as we had incorrect counter top put in and incorrect color brick mortar put up. Poor backyard sod job, paint/caulking jobs were not the best in several areas. Carpet laid on top of uneven flooring. Areas feel a bit rushed if you look at things closely.
There are a lot of areas that are on the sides of the doors and trim areas that are very rough. When the representative was in my home, he said they would not take care of it because it was cosmetic and Smith Douglas would not fix it. They are very rough areas. I know this is not a million dollar customer home, but they still claim to produce quality product. With all the rough areas, it is not a quality product.
They house is not built to quality the finish work is awful and the grading of the yard is a mess. Ths builder Brian is the only person I would recommend for anything. He has been nothing but nice and understanding.
Things in the house keep chipping or breaking
Frequently asked questions about Smith Douglas Homes
How is Smith Douglas Homes rated?
Smith Douglas Homes has a 4.3 star rating with 5,499 reviews.
When is Smith Douglas Homes open?
Smith Douglas Homes is open now. It will close tomorrow at 5:00 a.m.