Sociale Café at del Lago Resort & Casino's cover image

This profile has been claimed by the business owner or representative.

Sociale Café at del Lago Resort & Casino

4.3

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 11:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
4.3473 reviews
Select a rating
Anonymous's profile image
Anonymous 
a year ago

I am required to give the service and food and overall experience a 1-Star because 0 Stars isn’t available. My wife and I made reservations the day before. We didn’t receive any service from the server until about 10 minutes after we sat down. Both tables to each side of us were served food before us and they each didn’t sit until at least 20 minutes after us. The server never acknowledged us and when she took down our order, it was never written down. After 35 minutes of never receiving any real service or any food, we were... read more

Vero229888's profile image
Vero229888 
2 years ago

Well we arrive at 9:37 pm and the lady told us to choose the seat . We did and we saw the faces of 2 cooks very unhappy faces to see us arriving and a sigh sound unhappy sound as see us! And when the waitress came to our table we asked everything ok? She answered not sure why you guys set up an appointment so late because our last appointment is at 9:15 pm ? I answered well the app allowed us to do it !… and my husband was upset and we left! Very upset ! Very! We played at the casino often! We stayed few times at your hotel ... read more

MelvinK's profile image
MelvinK 
2 years ago

My special St Patrick's Day dinner was a disappointment. The picture on the restaurant's webpage of the dinner plate and what I was served were entirely different. The dinner I was severed was a bowl of combined ingredients with shredded corn beef and very little cabbage. The web site picture was a plate with individual portions of potatoes , carrots, cabbage and slices of corn beef. Very disappointed. We had a wonderful Ceasar salad with our dinner so all wasn't lost. 

MelissaW's profile image
MelissaW 
2 years ago

The food is mostly frozen or canned, not what it looks like on the internet. 

Anonymous's profile image
Anonymous 
2 years ago

Food was horrible 

RobertS's profile image
RobertS 
2 years ago

Waited close to an hour after food was ordered. Steak was supposed to be medium and came out very well done. French fries were cold. Waitress was very nice. Not her fault food came out poor 

Jeff's profile image
Jeff 
3 years ago

Horrible. Limited uninspired menu. Poor service. 

TimR's profile image
TimR 
3 years ago

They did not know of my reservation when entering and told me to "sit anywhere".....Poor slow service--understaffed as usual. Food very good. Asked for seperate checks and got one, then asked again to split and it took 3 people at register to figure it out. We both had same meal and my friend had one soda(me none) and it was a problem. May not go back there but with the buffet not open have limited choices. Very disappointed. 

JamesS's profile image
JamesS 
3 years ago

Ordered a caesar salad with dressing on the side. I did get dressing on the side but the salad was covered with dressing. I also ordered the turkey pot pie and without a doubt it was the worst meal I have ever had at a restaurant. The biscuits were tasteless and the turkey, grave and carrots were like something that was poured out of a can. I could hardly eat it because the was so bad. 

Frequently asked questions about Sociale Café at del Lago Resort & Casino

How is Sociale Café at del Lago Resort & Casino rated?

Sociale Café at del Lago Resort & Casino has a 4.3 star rating with 473 reviews. 

When is Sociale Café at del Lago Resort & Casino open?

Sociale Café at del Lago Resort & Casino is open now. It will close at 9:00 p.m.