Solid Signal's cover image
Claimed

This profile has been claimed by the business owner or representative.

Solid Signal

4.8

About this business

Solid Signal is more than just an online retailer. Solid Signal, specializes in distributing the latest in high-tech equipment and product research to professional media installers and the tech-savvy consumer. In addition to providing a choice of hundreds of high-quality, name-brand, digital audio and video equipment, Solid Signal offers product information, installation guidance and troubleshooting assistance to enhance customers’ experiences. Because of its product knowledge and research, Solid Signal is able to help cus... read more

Location details

WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.81,193 reviews
5
1,012
4
119
3
61
2
0
1
0
1 review has no rating
Tony L.'s profile image
Tony L. 
on Birdeye

8 months ago

Hello everyone, Are you looking for a professional binary, iq option, Forex trader or Bitcoin broker who can manage your trade and earn meaningful profits all within seven days, contact Mrs. Harper James now for your investment plan. she has helped me to earn $30,950 USD, just with the investment of $1,000 USD, you can start up with any amount of capital you wish to trade with and with the aid of her trading software system that brings forth good trading signals and also, if you are interested in her assistance on how to als... read more

arthurdaemmrich's profile image
arthurdaemmrich 
a year ago

Solid signal sent the wrong item, (a 3-stranded thermostat wire instead of a single heavy duty grounding wire) and when I contacted them via the online chat, the agent cited a 30-day return rule. So I did delay opening the package, since I didn't do the project right away. I found that frustrating, since it was the wrong item. I then called and the customer service by phone was great. Very helpful, worked with tech support, and then sent me the correct item. 

MichaelHudson-68086's profile image
MichaelHudson-68086 
2 years ago

I ordered a Televes DATBOSS LR antenna form Solid Signal. It shipped the following business day and I received it a couple days later. The box was in great shape and everything intact. I assembled it and the product is working awesomely. I couldn’t be more satisfied 

Arnold L.'s profile image
Arnold L. 
on Birdeye

3 years ago

easy to find and buy what I needed. 

Dan L.'s profile image
Dan L. 
on Birdeye

3 years ago

very quick order confirmation, delivery speed and packaging excellent, especially considering that db365 mounts are heavy. The only concern was no order update or shipping notification. 

Business response:

Dan, Thank you for the 5 Star review! We appreciate your repeat business and look forward to assisting you with your future orders. In regards to the shipping notification, we are bringing some exciting new changes to our website and operating system that should resolve this issue moving forward. Thanks for choosing Solid Signal! Cheers, Solid Signal 

Carl S.'s profile image
Carl S. 
on Birdeye

3 years ago

I felt the price was great I though the shipping charge was over charged. The product I purchased was not very heavy or large. Shipping will be a item if I reorder. Carl Schreck 

Kevin Vander V.'s profile image
Kevin Vander V. 
on Birdeye

3 years ago

Order was shipped quickly, and in my hands before i knew it! Great service! 

Business response:

Kevin, Thank you for the 5 Star review! We are glad you had a positive shopping experience with us! Cheers, Solid Signal 

Mike's profile image
Mike 
on Birdeye

3 years ago

The ordering process was easy. The reason for 3 stars is: 1) At the time of shipping a tracking number should be sent to the customer. 2) I contacted customer service to get my tracking number. It took almost a day and a half to receive a response. 

Business response:

Mike, Thank you for bringing this issue to our attention. We are currently working on bringing some exciting new changes to Solid Signals’ website and operating system that should resolve this issue in the future. We look forward to your continued business with us and we will be more than willing to help assist you along the way. If you have any other questions or concerns please feel free to contact me directly at the information below. Best Regards, TJ Zak Customer Care Manager SOLIDSIGNAL 22285 Roethel Dr. Novi, MI 48... read more

Kathynoethen's profile image
Kathynoethen 
on Birdeye

3 years ago

Item are on back order. 

Frequently asked questions about Solid Signal

How is Solid Signal rated?

Solid Signal has a 4.8 star rating with 1,193 reviews. 

When is Solid Signal open?

Solid Signal is open now. It will close at 8:00 p.m.