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South Bay Hyundai
- Automotive
- Torrance, CA
About this business
Location details
20433 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Proactive and mostly transparent sales process. Proactive and mostly transparent sales process. Unfortunately, some miscommunication on final lease numbers with sales manager. Terms for the lease always contained zero drive off and 12,000 miles. Final deal after I signed 95% of the paperwork had 10k miles with first months payment due? The difference was then placed in my final buyout price at end of lease which was increased approx. $2000. All in all, I was happy with South Bay Hyundai and I appreciate Michael and Stephen.
Business response:
Thank you for taking the time to share your experience. We’re glad to hear that you appreciated the proactive approach and the support from Michael and Steven. At the same time, we’re sorry for the miscommunication regarding the lease terms and understand how important clarity is in the process. Your feedback helps us improve, and we truly value your trust in choosing South Bay Hyundai. We’re happy to know that overall you’re satisfied, and we look forward to assisting you again in the future.
Nicole has been very helpful, and she answered all of Nicole has been very helpful, and she answered all of questions knowledgeably. I appreciate her assistance with setting up services for my Santa Fe.
Business response:
Thank you for sharing your experience! We’re glad to hear that Nicole was so helpful and knowledgeable in assisting you with your Santa Fe’s services. We truly appreciate your feedback and look forward to serving you again.
Kevin was great. Kevin was great. He was very patient as I worked through the decisions. He was thorough with his follow up and he was careful about my time. He was great to work with.
Business response:
Thank you for sharing your experience! We’re so glad to hear that Kevin provided patient, thoughtful support and respected your time throughout the process. We’re proud to have him on our team and happy to know he made your experience such a positive one. We appreciate your feedback and look forward to serving you again in the future!
Mr. Morales, who was my Service Advisor, was responsive, Mr. Morales, who was my Service Advisor, was responsive, friendly and helpful. The dealership tries hard, but their service department is less than stellar in my experience thus far.
Business response:
Thank you for taking the time to share your feedback. We’re glad to hear that Mr. Morales was responsive, friendly, and helpful during your visit. At the same time, we’re sorry to learn that your overall experience with our service department has not met your expectations. Your input is very valuable to us, and we will be reviewing it with our team as we work to improve. We appreciate the opportunity to serve you and hope to provide a better experience on your next visit.
Found me the exact car I was looking for after weeks of Found me the exact car I was looking for after weeks of no one having it, reached out to me once they got it, and got me in it for the price I wanted with no argument or haggling. Could not have made the process any easier.
Business response:
Thank you for sharing your experience! We’re thrilled to hear that we were able to find the exact car you were looking for and make the process easy and stress-free. It’s always our goal to provide a smooth, transparent experience, and we’re glad we could deliver that for you. Enjoy your new car!
Kevin was very helpful and was very knowledgeable on the Kevin was very helpful and was very knowledgeable on the product line up. I highly recommend Kevin.
Business response:
Thank you for your kind words! We’re so glad to hear that Kevin was helpful and knowledgeable, and we appreciate your recommendation. We’ll be sure to share your feedback with him—he’ll be thrilled!
Raymond made buying my first electric car an absolute Raymond made buying my first electric car an absolute breeze from start to finish. From the moment I walked onto the lot, Raymond's expertise was evident. He took the time to understand exactly what I was looking for and guided me to the perfect vehicle. When we arrived for our appointment, everything was seamlessly organized—all paperwork was accurate and ready to go, saving us valuable time. What truly impressed me was Raymond's deep knowledge of every feature and techn... read more
Business response:
Thank you for sharing such a thoughtful review! We’re thrilled to hear that Raymond made your first electric car purchase such a smooth and enjoyable experience. His expertise, preparation, and genuine care truly shine through, and we’re proud to have him on our team. Congratulations on your new EV — we’re excited for you to enjoy all the benefits of electric driving, and we look forward to being here for you in the future.
Staffed with professional and helpful people. Staffed with professional and helpful people. Had a pleasant experience from test drive with Eddie, to finance paperwork with Ray and Steven, to drive off. They gave a me a great deal on my 2025 Ioniq 5 N.
Business response:
Thank you for taking the time to share your experience! We’re thrilled to hear that Eddie, Ray, and Steven made the entire process smooth and enjoyable—from your test drive to final paperwork and driving off in your new 2025 Ioniq 5 N. We truly appreciate your kind words and are glad we could provide you with a great deal. Enjoy every mile in your new Ioniq 5 N, and we look forward to seeing you again in the future!
Jack is the only rep that cares and is professional in Jack is the only rep that cares and is professional in service. It was a pleasure and I will only request him going forward. .
Business response:
Thank you for sharing your experience with us! We’re so glad to hear that Jack provided you with the professional and caring service you deserve. We’ll be sure to share your kind words with him, and we look forward to welcoming you back next time. It means a lot to know you’ll be requesting him for your future visits.
Frequently asked questions about South Bay Hyundai
How is South Bay Hyundai rated?
South Bay Hyundai has a 4.6 star rating with 7,366 reviews.
When is South Bay Hyundai open?
South Bay Hyundai is closed now. It will open tomorrow at 9:00 a.m.