This profile has been claimed by the business owner or representative.
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 9:00 p.m. | |
Wed | 8:30 a.m. to 9:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 9:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | 9:00 a.m. to 7:00 p.m. |
Appointments work. I made an appointment for servicing on my RX350. The reception at the service checkin area went smooth with an advisor, Daven Anthony, being immediately there to take care of my needs. Daven handled thing and I had my vehicle back a few hours later. Also the vehicle had been washed and was very clean.
Business response:
Thanks for sharing! We are happy to know that the service Daven provided to you and your RX350 was professional and done in a timely manner. Your business is greatly appreciated. Thank you for choosing South County Lexus!
always helpful, always professional Vince is a great representative of SC Lexus he always there to be of service and make cure your car is services right the first time
Business response:
Thanks for the 5 stars, Tom! Vince is an asset to the South County Lexus team, so we are pleased to know that you believe he is representing our business well. We truly appreciate your business and hope to service your vehicle for many years to come!
Great Customer service Everyone I dealt with was very courteous and not pushy, from Dennis, to the manager and Houston in the finance department. It was overall a very positive experience!
Business response:
We couldn't be more pleased to learn about your positive experience, Simona! That is the type of customer service you should expect to receive from Dennis and our team. Thank you for choosing South County Lexus!
Daven Anthony is the best service consultant! Daven is so personable and knowledgeable, He is honest and reliable and so on top of things. I love having him as my service consultant. My Lexus was so clean and nice when I picked it up! Thank you Lexus for great service. I wouldn't go anywhere else!
Business response:
We are glad to hear that you are happy with the service that Daven provided you, Gail! We can’t wait to see you at your next service visit! -Your friends at South County Lexus
service service service! I bought my car here based on a friend's recommendation of the service dept. You can find your new car easily, but who takes care of it, and you, after the sale is the most important part of the process.
Business response:
We appreciate the 5 stars! Hearing that your friend was so confident in our service department that they recommended us to you is wonderful. Thank you for choosing South County Lexus!
Consistently great service. It was easy to make an online appointment. Luis Nieves went through all the scheduled services with me and set up the loaner car. When I picked up the car in the evening, I had a question on the bill. The next morning Luis called me to address my question and resolved it. We have 3 cars we have served at South County and are always satisfied with the customer service.
Business response:
Thanks Carolyn! Everyone at South County Lexus takes a huge amount of pride in our service department and we do hope to be of service to you for years to come!!!
service Your service is outstanding, Drew is the best!!! I can always relay on his concern that I receive the best advice concerning my Lexus, & budget.
Business response:
We're happy to know that you have had a great experience with Drew in our service department! We value our customers' feedback and want you to know that your review is appreciated. Thank you for your business! -Your friends at South County Lexus
The Best In my opinion this dealership is great! The sales associates are top notch and the service techs are awesome. Everyone I encounter is attentive and ready to address any concerns. They are the best!
Business response:
Thank you for the great compliment! Knowing how you feel about our team makes us very happy. Thank you for choosing South County Lexus!
What an easy, seamless purchase! My wife and I recently purchased a pre-owned car from South County Lexus and had the pleasure of being assisted by Nasser Nadari. Due to traffic, it ended up taking us 5 hours to get there and from the moment we walked in, until we drove away in the vehicle, Nasser went above and beyond what we expected to make our stay there as short and comfortable as possible. Would gladly do business with South County Lexus in the future.
Business response:
Thank you for making the drive to South County Lexus! We are pleased to know that Nasser didn’t disappoint! We hope to see you again soon!
South County Lexus has a 4.7 star rating with 5,639 reviews.
South County Lexus is closed now. It will open tomorrow at 8:30 a.m.