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South County Lexus

4.7

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Location details

28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.75,639 reviews
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Irena's Lexus's profile image
Irena's Lexus 
9 years ago

Irena Mission Viejo offers a quality service that one can always relay on. It is reasonably fast and efficient, the fees are acceptable. Car's performance is always visibly improved after the service. Very friendly customer service makes the entire visit to be always pleasant. 

Business response:

We appreciate you taking the time to tell us about the experiences you have had with our service department. Our team is trained to not only provide the best service to the vehicles, but the customers as well. We are very thankful for your business and for your wonderful feedback. -Your friends at South County Lexus 

val123's profile image
val123 
9 years ago

Pre Owned Lexus Not only did South County Lexus Mission Viejo have a great price deal but they had a wide range of Pre Owned Lexus cars to choose from in the ES 350 model range. We were very pleased with the service and the selection from which to choose. 

Business response:

We are thrilled to hear that you are happy with your experience! Our goal is to provide every customer with excellent service, so knowing that is exactly what you received is wonderful. Thank you for visiting South County Lexus! 

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Ellen 
9 years ago

Great service I will be requesting Eric to be my service coordinator from here on out. He made it so easy to understand the service that was being done and info about the next one. 

Business response:

Hello Ellen - Thank you for the 5 stars! We are happy to know that Eric was able to make your time with us enjoyable. We look forward to working with you again in the future! -Your friends at South County Lexus 

Quilter's profile image
Quilter 
9 years ago

Excellent service I was greeted quickly, assigned to a service writer, Luis Nieves, who was courteous and thorough. He checked the service record on my vehicle, filled out the paper work and I was on my way in a loaner car. My car was ready when promised, serviced, washed and sparkling clean. 

Business response:

We appreciate you telling us all about your service experience at our dealership! Luis is a great addition to our team, so we are happy to know about the excellent service he provided in a timely manner. Thank you for choosing South County Lexus! We hope to see you soon. 

anna's profile image
anna 
9 years ago

exelent I needed to change my car's breaks, last time they told me it is a time,thay really care about customers safety, and cars good function. They very detail oriented and professional, very polite. 

Business response:

Thank you for the feedback, Anna! We are happy to hear about the wonderful experience you had with our service department. Thank you for choosing South County Lexus! 

Lexilexus123's profile image
Lexilexus123 
9 years ago

Love the outstanding service Drew ALWAYS gives!!!!!!! I have been a Lexus customer for OVER 20 yrs! I EXPECT the best because that is what I have had and recognize that is possible. It ALL has to do with the service advisor on where people truly buy their cars. Unless a model of a car truly changes its features that no longer interest a customer, does a customer move on. Since after one purchases their car those are the years ones experiences the quality of workmanship and and develops either a good or bad repor with the car... read more

Business response:

Thanks for sharing and for being such a loyal Lexus customer! Your feedback is greatly appreciated. -Your friends at South County Lexus 

Mike RED's profile image
Mike RED 
9 years ago

Consistently superior service for me since 2002 Always had a great service experience at South County Lexus. This visit was no exception. Accepted and written up quickly, loaner vehicle ready, done the next day as promised. 

Business response:

Thank you for leaving such a wonderful review, Mike! You can always count on us to provide you with great service. Your business is truly appreciated. See you next time! -Your friends at South County Lexus 

Password3's profile image
Password3 
9 years ago

Lexus Service June 2016 Vince was attentive, thorough and communicative. I like everything about the Lexus service department. I am looking to buy my third Lexus. Great customer service. Vince was great. 

Becky Kahn's profile image
Becky Kahn 
9 years ago

I felt very taken care of. Devin is always professional, curtious and makes me feel taken care of. All the employee's are extremely helpful. I've been able to take my car in and pick it up when ever it's convenient. 

Frequently asked questions about South County Lexus

How is South County Lexus rated?

South County Lexus has a 4.7 star rating with 5,639 reviews. 

When is South County Lexus open?

South County Lexus is closed now. It will open tomorrow at 8:30 a.m.