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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Friendly, Efficient, and Professional The car selection and test-driving process was quick and easy. Being able to shop the available cars online helped me locate the RX 450h I was looking for and to choose to visit South County Lexus before any of the other dealerships I was considering. The "no haggle" pricing obviously gave SCL a competitive leg-up when I was comparing the prices of similar models at other Lexus dealerships. The salesman I dealt with, Parker Lewis, was friendly, knowledgeable, and professional. He made it... read more
Business response:
Thank you for taking the time to write a review! We couldn’t be more proud of our team for the wonderful service they provided you during your time with us. We truly appreciate your business and thank you for being patient with us on such a busy day.
Great car buying experience! It literally took about maybe an hour doing everything online and talking to Roger on the phone and it was done! He made it very easy for me and personally delivered my vehicle. Couldn't ask for anything more.
Business response:
We appreciate the 5 stars! Hearing that Roger provided you with professional service in a timely manner is awesome. Your business is truly appreciated!
Great service Service is wonderful. Ask for Daven. New car price is reasonable. Gave me a decent price on my trade in. Service is great, but typically pricey like any dealership. Recommended.
Business response:
Your review is greatly appreciated, Stan! Knowing that you receive great service from our team makes us very happy. Thank you for choosing South County Lexus! We look forward to your next visit.
Great sales service Parker answered all our questions clearly; He is friendly; provided great service; great price; we will definitely recommend this dealer to our friend and we will come back for our next car.
Business response:
Thank you for the wonderful feedback regarding our employee Parker! We are happy to know that he was able to make your time with us enjoyable. We truly appreciate your business!
Best Dealership Experience I have ever had To be honest, I was not too much excited about buying a car for my wife as I was expecting another painful negotiation process. It was different at this time. I must admit it still took quite a while before I drove away with my car but did not feel too bad. Good job Ted. The showroom is roomy and has most of amenities you deserve. I only had a couple of coffee but can visualize myself staying there waiting for an oil change. I live closer to Tustin Lexus but probably will come back ... read more
Business response:
Thank you for choosing South County Lexus for your vehicle purchase! Our team is happy to know that you received great service from Ted. We look forward to your next visit!
fRIENDLY, SMOOTH TRANSCTION, KNOWLEDGABLE SALESMAN Very knowledgeable staff. Friendly, went out of their way to provide quality service. Shopped other Lexus dealerships but found they were not as accommodating. Other issue is their location is quite a distance from my home but was assured that my car can be serviced at any other dealership.
Business response:
Thank you for sharing your experience with us! Your kind words are greatly appreciated. Thank you for choosing South County Lexus!
South Coast, OK I'm an hour and a half from dealership and they had colors I wanted and matched a deal from another dealership. Per my request they changed the upgraded wheels back to stock wheels. That part was good. Transaction took 2 hrs, 3 hrs by the time I was off the lot. Finance was pleasant and efficient. Anita. The guy who showed me the car was very thorough and knowledgable. I think is was Ryan. We discovered the tires pressure was all wrong. Supposed to be 33. Was 41, 39 front and rear 36 and 39. Makes you wonder ... read more
Business response:
Thank you for taking the time to explain your situation to us. We are disappointed to hear of the confusion that occurred when purchasing your vehicle from our dealership. We make it out goal to provide every customer with a pleasant buying experience and want to do everything we can to make things right. At your earliest convenience, please reach out to our General Sales Manager, Gina Neumeyer, at (949) 359-4645. Thank you.
Service Advisor Devan Anthony Excellent Service Service Advisor Devan Anthony is passionate about the quality of service his department provides. I had to follow up with a prior issue and he brought back the previous mechanic (Mike) to have a ride with me in the car to listen/pinpoint the intermittent noise. They replaced parts to see if it resolved the issue and it was part of the standard warranty.
Business response:
Thank you for visiting our service department! Your business is greatly appreciated at our dealership. Thank you for choosing South County Lexus!
Continues to be the Best I went in for my 60,000 miles service--a big one. Courteous, efficient, friendly, great waiting area and wonderful loaner car--can't ask for anything more.
Business response:
Thank you for choosing South County Lexus for your 60k service! We are pleased to hear that our team provided you with great service. We look forward to working with you again in the future!
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 5,639 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.