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South County Lexus

4.7

About this business

Location details

28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.76,108 reviews
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2022 LEXUS NX 350H Owner's profile image
2022 LEXUS NX 350H Owner 
a year ago

South county lexus is a class act. Service men are always polite, car is always ready when promised. I bought my new car here too. This is my 5th lexus. I totaled a 350RX once and walked away without a scratch. I liked the cars better up til 2015. All the new tech is not my thing. I hate the car trying to drive/break for me. That's all overdone. It's only going to get worse. 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear about your positive experiences with our team and your loyalty to Lexus. We appreciate your thoughts on the evolving techit's important for us to understand our customers' preferences. Enjoy your new ride! 

2019 LEXUS RX 350 BASE/350 F SPORT Owner's profile image
2019 LEXUS RX 350 BASE/350 F SPORT Owner 
a year ago

Convenient location friendly staff 

Business response:

Thanks for your fantastic review! We're glad to hear you enjoyed our convenient location and friendly service. Your support means a lot to us, and we look forward to welcoming you back soon! 

2007 LEXUS GX 470 Owner's profile image
2007 LEXUS GX 470 Owner 
a year ago

Service was great. Service advisor Cruz was great. Just wish it was less expensive. 

Business response:

We're thrilled to hear you had a great experience with Cruz and our service team. We appreciate your feedback on pricing and are always looking for ways to enhance value. Thank you for choosing us! 

2023 LEXUS ES 300H BASE/300H LUXURY/ Owner's profile image
2023 LEXUS ES 300H BASE/300H LUXURY/ Owner 
a year ago

work done on time and reasonable cost. Good communication dureing the process 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear you appreciated our timely service and communication. Your satisfaction is our priority, and we look forward to serving you again in the future! 

2013 LEXUS GX 460 Owner's profile image
2013 LEXUS GX 460 Owner 
a year ago

Cruz was super friendly and helpful. I appreciate his input on my vehicle. My car was done in a timely manner washed and ready when I came to pick it up. Thank you. 

Business response:

Thanks for the great feedback! We're thrilled to hear that Cruz made your experience enjoyable and efficient. Our team works hard to ensure everything is done right. We appreciate your support and look forward to seeing you again! 

2020 LEXUS RX 350 Owner's profile image
2020 LEXUS RX 350 Owner 
a year ago

Service is always excellent. Scott Monge is the best! 

Business response:

Thank you! We're thrilled to hear you had an excellent experience with us. Scott truly goes above and beyond, and we appreciate your recognition. Looking forward to serving you again! 

2025 LEXUS NX 350 PREMIUM Owner's profile image
2025 LEXUS NX 350 PREMIUM Owner 
a year ago

The check-up was very timely, and was convenient because I was already there to receive my second key for my car. They even took an extra bit of time to polish out a strange little mark on the hood that had been there since we received the car as new. I was very pleased. 

Business response:

Thank you for your fantastic review! We're glad to hear that your check-up was timely and that our team went the extra mile to polish your car. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. Enjoy your new key! 

James F.'s profile image
James F. 
a year ago

Professional job and gave us a loaner car. 

Business response:

Thanks for the great feedback, James! We're glad to hear you had a professional experience and appreciated the loaner car. Your satisfaction is our top priority, and we look forward to serving you again! 

2011 LEXUS RX 350 Owner's profile image
2011 LEXUS RX 350 Owner 
a year ago

My wife and I have been a Lexus owner since 1991 and have purchased nine cars during this time. We've been coming to this Lexus dealership in Mission Viejo since 1994, we keep coming back based on the great services provided and their people. Currently are old service representitive had left, we were assigned a new person (Mr. Scott Monge). He welcomed us, and was a pleasure to work with. 

Business response:

Thank you for your kind words! We're thrilled to hear about your long-standing relationship with us and that Scott made a positive impression. Your loyalty means a lot, and we look forward to continuing to provide you with exceptional service for many more years to come! 

Frequently asked questions about South County Lexus

How is South County Lexus rated?

South County Lexus has a 4.7 star rating with 6,108 reviews. 

When is South County Lexus open?

South County Lexus is open now. It will close at 9:00 p.m.