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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
South county lexus is a class act. Service men are always polite, car is always ready when promised. I bought my new car here too. This is my 5th lexus. I totaled a 350RX once and walked away without a scratch. I liked the cars better up til 2015. All the new tech is not my thing. I hate the car trying to drive/break for me. That's all overdone. It's only going to get worse.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear about your positive experiences with our team and your loyalty to Lexus. We appreciate your thoughts on the evolving techit's important for us to understand our customers' preferences. Enjoy your new ride!
Convenient location friendly staff
Business response:
Thanks for your fantastic review! We're glad to hear you enjoyed our convenient location and friendly service. Your support means a lot to us, and we look forward to welcoming you back soon!
Service was great. Service advisor Cruz was great. Just wish it was less expensive.
Business response:
We're thrilled to hear you had a great experience with Cruz and our service team. We appreciate your feedback on pricing and are always looking for ways to enhance value. Thank you for choosing us!
work done on time and reasonable cost. Good communication dureing the process
Business response:
Thank you for the fantastic feedback! We're thrilled to hear you appreciated our timely service and communication. Your satisfaction is our priority, and we look forward to serving you again in the future!
Cruz was super friendly and helpful. I appreciate his input on my vehicle. My car was done in a timely manner washed and ready when I came to pick it up. Thank you.
Business response:
Thanks for the great feedback! We're thrilled to hear that Cruz made your experience enjoyable and efficient. Our team works hard to ensure everything is done right. We appreciate your support and look forward to seeing you again!
Service is always excellent. Scott Monge is the best!
Business response:
Thank you! We're thrilled to hear you had an excellent experience with us. Scott truly goes above and beyond, and we appreciate your recognition. Looking forward to serving you again!
The check-up was very timely, and was convenient because I was already there to receive my second key for my car. They even took an extra bit of time to polish out a strange little mark on the hood that had been there since we received the car as new. I was very pleased.
Business response:
Thank you for your fantastic review! We're glad to hear that your check-up was timely and that our team went the extra mile to polish your car. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. Enjoy your new key!
Professional job and gave us a loaner car.
Business response:
Thanks for the great feedback, James! We're glad to hear you had a professional experience and appreciated the loaner car. Your satisfaction is our top priority, and we look forward to serving you again!
My wife and I have been a Lexus owner since 1991 and have purchased nine cars during this time. We've been coming to this Lexus dealership in Mission Viejo since 1994, we keep coming back based on the great services provided and their people. Currently are old service representitive had left, we were assigned a new person (Mr. Scott Monge). He welcomed us, and was a pleasure to work with.
Business response:
Thank you for your kind words! We're thrilled to hear about your long-standing relationship with us and that Scott made a positive impression. Your loyalty means a lot, and we look forward to continuing to provide you with exceptional service for many more years to come!
South County Lexus has a 4.7 star rating with 6,108 reviews.
South County Lexus is open now. It will close at 9:00 p.m.