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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 9:00 p.m. | |
Wed | 8:30 a.m. to 9:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 9:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | 9:00 a.m. to 7:00 p.m. |
bought a car Everyone was great, it took a little too long to get done, but that's the way it is these days. Mike and Hans were very nice, polite and helpful.
Business response:
Thank you for your great review, Dennis! We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
3rd vehicle purchased from South County Lexus This is the third Lexus I've purchased from this dealership. I always go back because it is a seamless process when purchasing there, along with the excellent customer service. The previous Lexus before this 2018, was in 2014, sold to me by J.R. (Jeffrey) Rawitch. I intentionally requested him again as he goes over and beyond with understanding what I am in the market for, does his best to find it, and works with the price I want to pay. And whenever I have questions 'after' the ... read more
Business response:
Thank you for your great review! We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. We really appreciate your continued business and we hope to see you here again!
Easy and relaxing I've been a customer of this dealership for many years. They are always easy to deal with and make servicing your vehicle simple. The customer lounge is well stocked and a nice touch.
Business response:
Thank you for your great review, Bob! We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. We really appreciate your continued business and we'll see you next time!
Great Customer service The customer service was quick and fast. Greg Holley help us with our purchase. It was easy going and easy to talk to. He made everything simple and quick. If you go this Lexus Dealership ask for Greg Holley he definitely make sure your happy with purchase.
Business response:
Thank you for your review! We’re glad you enjoyed working with Greg! We’re proud to have him on our team as he exemplifies our values. We really appreciate your business and we'll see you next time!
Job Well Done Once again, my expectations were far exceeded! I scheduled an appointment the day before for routine maintenance. I received an accurate estimate of services required and was provided a nice loaner. It was so easy. I have always had my car serviced at Lexus because the work can be trusted by experts.
Business response:
Thank you for your review, Dave! Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
2011 Lexus ES350 Buying a used car can be stressful. Bradley and Dale made the entire experience very smooth, and I remain quiet pleased with the vehicle I chose. Would recommend this dealership. Have'purchased three autos from them over the years. and have been pleased with each purchase. Sandra Jorgensen
Business response:
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
Our service consultant, RGD, did a great job. Our service consultant was very efficient in handling our car repair and getting it back to us. We had a very pleasant experience at South County Lexus.
Business response:
Thank you for your great review! Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
The service is outstanding. Recently moved from Texas, after federal retirement, and found out that there was a glitch in the service record completed by the dealership I obtained the car from. Isaac Lam and his manager worked with me and resolved the matter in very short order, which allowed my car to be serviced.
Business response:
Thank you for your review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business and we hope to see you here again!
Quick and easy They work hard to move you thru process asap. Very quick and easy to deal with. Great job and thank you. Look forward to it.
Business response:
Thank you for your great review! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at South County Lexus! We really appreciate your business!
South County Lexus has a 4.7 star rating with 5,659 reviews.
South County Lexus is open now. It will close at 9:00 p.m.