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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 9:00 p.m. | |
Wed | 8:30 a.m. to 9:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 9:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | 9:00 a.m. to 7:00 p.m. |
1st year service HASSAN IS JUST A VERY PLEASURABLE PERSON TO WORK WITH- VERY COURTEOUS, VERY PROFESSIONAL ON HOW HE HANDLED THE SERVICE. HE IS AN ASSET TO HAVE IN ANY COMPANY.
Business response:
Thank you for your great review! It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing South County Lexus! We'll see you next time!
Used car purchase Thank you so much Twee for one of the lowest stress car buying experiences ever!!! Twee is so friendly and personable. I would definitely recommend her.
Business response:
Thank you for your review and recommendation, Emily! We’re glad you enjoyed working with Twee! We’re proud to have her on our team as she exemplifies our values. We appreciate your business and we look forward to a long relationship with you!
Excellent!! I love this dealership they are great! The people that entertain me are very warm , nice people . I will highly recommend them to all of my friends😀
Business response:
Thank you for your review and recommendation, Vicky! We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
40000 mile service Daven is always very pleasant and great to work with. Very good customer service and please to work with. Will definitely return for all follow on service
Business response:
Thanks for your great review! Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Exceptional Customer Service After owning four Lexus vehicles, I was ready to make the move to another brand. That was before I met Twee Hayes. Her professionalism, infectious energy, and genuine customer care compelled me to reconsider my decision. She exceeded my expectation of the already outstanding Lexus customer service and made me feel like a part of the Lexus family. The car I purchased was loaded with features just like the Lexus team. Congradulation South County Lexus, both you and Twee Hayes now have a loyal fan a... read more
Business response:
Thank you so much for your great review! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at South County Lexus! We truly appreciate the opportunity to earn your business and we hope you are loving your new car!
Repair problem if starting car Excellent service and prompt repair time. My service advisor Hassan was very professional and courteous. I brought in my SUV without an appointment that day and Hassan was able to take me in and have the problem identified and taken care of in 2 1/2 hours while I waited at the dealer location.
Business response:
Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!
Best Customer Service EVER!!!!!! Couldn't ask for a better experience. Very professional and went above and beyond. I'm coming from Oceanside and choose this dealership over the two by my house.
Business response:
Thank you for your review! Customer service is our #1 priority and we thank you for recognizing our efforts. We appreciate your business and look forward to working with you again in the future!
Thanks for great service Very effective in all areas I am very pleased with the work done and with the kindness and respect that your service people always show me
Business response:
Thank you for your great review! Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Service review for a Lexus 300 NX Efficient, prompt and friendly! We travel from Corona because the service is outstanding. My service representative, Chris, was friendly, prepared and competent. Every employee is friendly and helpful. The waiting area is always clean and stacked with coffee and snacks. Very inviting and welcoming. This is my third Lexus from South County. I always stop by to say hello to Ted Bokhari, the best salesman at any Lexus dealership. I refer many people to this dealership.
Business response:
Thank you for your fantastic review! We always love hearing back from happy customers, and we couldn’t be more pleased to know that you have had such great experiences with us. We really appreciate your continued business and we'll see you next time!
South County Lexus has a 4.7 star rating with 5,659 reviews.
South County Lexus is open now. It will close at 9:00 p.m.