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South County Lexus

4.7

About this business

Location details

28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.75,659 reviews
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Lisaj's profile image
Lisaj 
7 years ago

Good guys My dog is very old and she could not climb into the loaner car. I asked one of the guys for help and they lifted her into the car. I am very grateful for their kindness. 

Business response:

Thank you for your great review! Customer service is our #1 priority and we thank you for recognizing our efforts. We'll see you next time! 

don21's profile image
don21 
7 years ago

Daven took care of us! Took Car in to t/s ac problem. Daven kept us informed and got resolved! Need car longer than originally planned but diagnosed and fixed without any hassle. 

Business response:

Thank you for your great review! Daven is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We really appreciate your business and we'll see you next time! 

Summert87's profile image
Summert87 
7 years ago

Excellent customer service Daven always takes care of me & my car. He is the best, has great communication, my car is always ready in a timely manner. Very accommodating, and works around my busy schedule. 

Business response:

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time! 

Lexus Lady's profile image
Lexus Lady 
7 years ago

Lexus Service It is always a pleasure to have my car serviced with Daven Anthony at South County Lexus in Mission Viejo. Keep up the great service and I'll buy another car from you. 

Business response:

Your comments keep us motivated and working hard for all our guests! We really appreciate your continued business and we look forward to working with you again in the future! 

dlayfield's profile image
dlayfield 
7 years ago

really impressed it's great to step up to the vip treatment--even for a guy like me they treated me the same as if I were one of their best customers. 

Business response:

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again! 

dealerrater's profile image
dealerrater 
7 years ago

Matt Hasso is top-rated Repeat customer of Matt Hasso.......trustworthy, honest, knowledgeable, has your voice within the dealership as goes all-in to support you and build long-term customer relationship. Matt "is" the dealership to our family. 

Business response:

Thank you for your great review! We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. We really appreciate your continued business and we look forward to working with you again! 

judithbowers's profile image
judithbowers 
7 years ago

Scheduled Service Appointment From check in to check out, everyone is always extremely professional, knowledgeable and friendly. The services being completed are always reviewed in detail, I am asked if there are any specific concerns to address. 

Business response:

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care! 

Layne Fant's profile image
Layne Fant 
7 years ago

A fair price for excellence People are always saying that dealer service is too expensive but I have found the cost of service here is comparable to what I have experienced at good honest mechanics. Also there’s nothing like knowing you are getting the absolute right part for my car. 

Business response:

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time! 

ron's profile image
ron 
7 years ago

No complaints, will return Why? I'm fully aware of good customer service or not good customer service. This dealership provides outstanding customer service, beginning when I pull into the driveway. 

Business response:

Thank you for your great review, Ron! Customer service is our #1 priority and we thank you for recognizing our efforts. We hope to see you here again! 

Frequently asked questions about South County Lexus

How is South County Lexus rated?

South County Lexus has a 4.7 star rating with 5,659 reviews. 

When is South County Lexus open?

South County Lexus is open now. It will close at 9:00 p.m.