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Southpoint Honda
- Car Dealers
- Durham, NC
About this business
Location details
951 Southpoint Autopark Blvd, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The stole money out of my car and went through my belongings and took 3 hours to complete and oil change for a scheduled appointment
Sales associate was extremely condescending. My car still is pulling to the left after I paid for an alignment and tire balancing.
I was bringing my car in for recalls. This was over a week before that I made the appointment. I find out late in the day of the appointment they don't have the part to make the repair. i don't understand how they schedule an appointment where they know they need a part and not make sure it's on hand. Further they had told me they could cut keys over the phone but told me when I arrived my 3rd party keys aren't something that can they can cut. Nearly $300 for new keys to be cut and programmed. Finally, they lost my registrat... read more
Went far a Recall and NC State inspection. They failed my inspection for Rear shock absorbers leaking which are not even a part of the items that are included in the inspection. I took my car to a different shop and they showed me that the shocks were not leaking!!! I was able to get my inspection from the other shop. Southpoint Honda did refund my money but wasted 2days of my time. It was a very unpleasant experience.
I made an appointment for an oil change and tire rotation for 1:00, expecting to be there about an hour (like normal). At 2:30 my car was FINALLY taken back for service. About 30-45 minutes later I get a text message with a picture of a still new looking air filter saying it needs to be replaced (only 10,000 miles on the car). The whole ordeal was about 2.5-3 hours. I dont understand why my car wasnt taken back until an hour and a half AFTER my appointment.
The finance managers sold me the warranty and maintenance plan saying that it is tied to the interest rate - which is blatant lie. I am trying to get the maintenance plan cancelled, but having a tough time getting hold of somone.
If I could leave zero stars I would
Detailed review left on Google.
Terrible, they dont know what they are doing.seems like No communication and give us wrong information and make us wait till the car should be done with service and at the end give the excuse that we came on wrong day we should come back the other day. Poor management!!!
Frequently asked questions about Southpoint Honda
How is Southpoint Honda rated?
Southpoint Honda has a 4.6 star rating with 16,796 reviews.
When is Southpoint Honda open?
Southpoint Honda is closed now. It will open tomorrow at 9:00 a.m.