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Southpoint Honda
- Car Dealers
- Durham, NC
About this business
Location details
951 Southpoint Autopark Blvd, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Salesperson (James) was truly outstanding and knew the car inside and out. Actually buying the car was incredibly unpleasant and took way too long. Sales manager didn't seem to care how much time he made us wait, then tried to sell the usual extra warranty, etc. Truly a painful purchasing experience.
Overpriced diagnostic for code I had given them. They only checked what i mentioned and things I know is acting up, they didn't check
They forgot to reset the radio and charged me for pickup when the lady on the phone said there would be no charge. Had to get my neighbor to reset the radio.
I was charged $230 just to determine why my check engine light was on. I declined services because several services were just performed elsewhere and the other was vastly overpriced.
-Had issues with them honoring the free tire rotation service I was promised when I bought the tires - Had issues with them honoring the free windshield wipers for the life of my car that I was promised when I purchased the car - Service quotes from the previous year had increased substantially - My service agent was good and friendly
No use of entring comments.
I was overcharged for a service that I was quoted a different amount for by several hundred dollars. When I raised the discrepancy, they said that the cost of the materials had increase (the quote was 3 days prior). They did charge me the original lower rate after I was able to show the quote, but I'm skeptical of this shop now.
Not happy, recently from April I got new alternator, new PS Rack, A/c Suction pipe, new spool valve, power steering fluid exchange, timing belt, drive belt replace... close to 6 to 7K. Still my steering is becoming hard whenever I take turns or backing out my van and your service team does not want to inspect it for free though I was given 1 year warranty on all these services. Not happy at all Rajagopal Yeccherla (Raja)
Went in for an oil change and my elderly mother came out with several unneeded services. I would not trust their service department and will not go back even though the oil changes are free.
Frequently asked questions about Southpoint Honda
How is Southpoint Honda rated?
Southpoint Honda has a 4.6 star rating with 17,327 reviews.
When is Southpoint Honda open?
Southpoint Honda is closed now. It will open at 9:00 a.m.