This profile has been claimed by the business owner or representative.
Southpoint Honda
- Car Dealers
- Durham, NC
About this business
Location details
951 Southpoint Autopark Blvd, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Car was towed to location with issue described in extended warranty letter received from Honda. Met resistance every step of the way to get the work done. Required multiple calls back and forth over the course of a WEEK to convince them that the job was covered under said extended warranty even after numerous conversations with USA Honda who repeatedly stated it was covered. No one would make the phone call until Colin who actually was willing to stay on the phone and talk to American Honda with me. Finally after 7 days he w... read more
This dealer suggested me to change the cabin filter when I did oil change. I refused that service at that time. I found my glove cabin door cannot be closed after I came back home. I thought they did not put it back properly since I didn't accept that service at that time.
Advisor doesn't really tell you everything
Generally, I am happy with Southpoint Honda service. I have, on the other hand, spend several thousands of dollars re: a rattle in my car, and after having the shocks replaced, still have the rattle. I also fear that I am getting upsold on services that are not critical.
Purchased the vehicle in December and went in for the first service. I was told that the car needed almost $700 in services that were due. When asked why weren't the services done prior to me purchasing the vehicle the service manager just said they didn't know and you would have to ask the sales team. I reached out to the sales team and never received a call back.
Tried to rip my son off. Over priced work by several hundred dollars.
While this location is in my city. I schedule an appointment. Why did it take several hours for a radiator flush. Prior service took 3 hrs for an oil change n tire rotation. Im going back to Leith Honda. They are respectful of customers time.
Not really happy! They sold me a vehicle with transmission issues
It was good except every time I go there they tell me my car will be wash but when I pick up the car they said the car wash it's broken 3 times already
Frequently asked questions about Southpoint Honda
How is Southpoint Honda rated?
Southpoint Honda has a 4.6 star rating with 17,327 reviews.
When is Southpoint Honda open?
Southpoint Honda is closed now. It will open at 9:00 a.m.