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Southpoint Honda
- Car Dealers
- Durham, NC
About this business
Location details
951 Southpoint Autopark Blvd, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Sales person was nice, but had questions about warranty. Asked several times and were told financial services would talk to us about it - no one talked to us about it until we were signing paperwork for the car. Told them repeatedly we needed monthly payment to be $300/month or less. Paid $10k down payment, monthly payment still over $300 because of warranty. Almost walked away before something was done to bring it down - still unhappy about the run around
They charged incorrectly. It was brought to their attention immediately. Promised to return extra payment later however not returning. Quote one bill more among other things
Although they took me quickly and replaced the battery quickly, the technician forgot to reset the system. So days later certain things weren't working. I had to go back and that's when they told me it was the technician's fault.
I went there for an oil change, and car came back with all sorts of problems. I will never go back.
I took my car into to get the tires aligned and rotated and balanced. I waited in the waiting room. My customer service woman came in and told me since they had to run the engine on accessor the battery was dead. I had to wait 10-15 minutes so it could be properly jumped and revived. I went back to Chapel Hill the car wouldn't start. I called the service dept of Southpoint HOnda but I could only leave messages not speak to anyone in the service dept. I finally got to speak with Randy the Service Dept. manager and he said the... read more
It was super cool how they left all of my tires basically flat. They must know I enjoy reinflating them myself.
I had to take my car in 3 times for the same issue with a recall issue relating to the fuel tank. The first time they didn't do the work because no one told me my gas tank would need to be only a third full. The second time they replaced the fuel pump, but it had a crack in it and I had to go back a third time for them to replace that. No one offered me anything for the inconvenience. I asked for them to do an alignment on my car since they reminded me it needed the service for free in exchange for the inconvenience. They pe... read more
Inaccurate brake report (front and rear confused). Did not check Carfax report, so recommended I flush fluids that had been done a few months earlier, as reported in Carfax.
Service advisor was lovely. Disappointed that we didn't get a complimentary car wash when we spent nearly $900 and the van smells like gas/oil each time I get in it now.
Frequently asked questions about Southpoint Honda
How is Southpoint Honda rated?
Southpoint Honda has a 4.6 star rating with 17,327 reviews.
When is Southpoint Honda open?
Southpoint Honda is closed now. It will open at 9:00 a.m.