This profile has been claimed by the business owner or representative.
Southpoint Honda
- Car Dealers
- Durham, NC
About this business
Location details
951 Southpoint Autopark Blvd, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The worst experience I've had
Service manager said all ok until my next oil change , BUT then received email message saying I needed some $379 worth of work done! NOT happy !
The fasteners were not reattached to the skid plate after an oil change and it came down on the highway. It will need to be replaced. The TMS was not recalibrated after I got tires changed there and I had to come back to get it calibrated.
I always feel like the folks at Honda just want to sell me more services. Every time I've been here, they try to sell me something without even looking at my vehicle. When I decline, later on they say 'oh yeah, you'd be good for another year on that'. But they try to get me to do the service at the beginning because the computer recommends it. I also feel that they do not honor appointment times. If they did, an oil change would take 30 min, not 3 hours.
Maintenance was done 5/13 and just found out yesterday that engine covers wasnt fixed properly. Some screws are missing.
Interest rate toooo high failure to negotiate on behalf of the financial office.
Took to long and poor communication
I went in to get a cover for my key cylinder that worked fine but wanted to fix cosmetically. After I get home I find that my key stopped working and they messed up the inside. When I asked about it they said it was already broken and I should've been told. I was never told and then was told I'm using the wrong key even though I've been using the same keys for 10 years I think I know which one I'm supposed to use. Then I was told the key cylinder wouldn't have even messed with when the cover was put on, which is a lie becaus... read more
Went there for an oil change. It was overpriced. They also made expensive recommendations that i didn't need. For example, to get new spark plugs, and air and cabin filters. However, I had changed these in may car a month before. I felt i was being scammed.
Frequently asked questions about Southpoint Honda
How is Southpoint Honda rated?
Southpoint Honda has a 4.6 star rating with 17,327 reviews.
When is Southpoint Honda open?
Southpoint Honda is closed now. It will open at 9:00 a.m.