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Standard Water Control Systems
- Contractors
- Minneapolis, MN
About this business
Location details
5337 Lakeland Avenue North, Minneapolis, MN, 55429, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DRAIN TILE SYSTEM WORKS FINE. EVERYTHING ELSE ABOUT THE EXPERIENCE HAS BEEN DISAPPOINTING. WORKERS WERE CARELESS WITH MY PROPERTY. THEY DAMAGED A DRAIN PIPE, FLOOR TILE AND CONCRETE ENTRY STEPS THAT HAD BEEN POURED 6 DAYS BEFORE. COMPANY WOULD ONLY PATCH STEPS AND SAID IT WAS NOT RESPONSIBLE FOR THE REST. IT SEEMS THEIR ONLY CONCERN IS TO GET THE JOB DONE. INSTALLED WATER CONTROL DRAIN TILE SYSTEM.
Business response:
AT STANDARD WATER CONTROL SYSTEMS, WE PRIDE OURSELVES ON QUALITY, CUSTOMER SERVICE AND FAIRNESS. THE TYPE OF WORK THAT ALL BASEMENT WATERPROOFERS DO IS A DIRTY, DUSTY JOB. WE DO OUR BEST TO EXPLAIN THAT DURING THE JOB WE WILL HAUL APPROXIMATELY 20 TONS OF DIRT AND CONCRETE IN AND OUT OF THE BASEMENT. WE DO OUR BEST TO AVOID DAMAGE, BUT IN OLDER HOMES WHERE THE TILING AND PANELING HAVE BEEN UNDER WATER FOR YEARS AND THE PIPES ARE RUSTY, THINGS CAN HAPPEN WHICH ARE OUT OF OUR CONTROL. WE ALWAYS TRY TO WORK WITH OUR CUSTOMERS I... read more
STANDARD'S REPLY IS WRONG! THEIR SALESMAN MISREPRESENTED THE EXTENT OF THE SLOPE. WHILE UNDOING THE DAMAGE RESULTING FROM THEIR CARLESS INSTALLATION, I CONTACTED SEVERAL OTHER WATERPROOFERS. ALL OF THEM HAD ALTERNATIVE METHODS THAT WOULD AVOID A SLOPE IN MY CIRCUMSTANCE. I'VE SINCE DISCOVERED THE SYSTEM THAT STANDARD TALKED ME INTO WAS UNNECESSARY AND DIDN'T EVEN WORK! THEIR PROPOSED WARRANTY WORK WOULD HAVE CAUSED EVEN MORE DAMAGE THAN BEFORE. SO THE WARRANTY WAS WORTHLESS TO ME. INTERIOR DRAINAGE CHANNEL, SUMP PUMP, CONCRE... read more
Business response:
DUE TO EXISTING CONDITIONS OF A SMALL PERCENTAGE OF HOMES, IT IS SOMETIMES NECESSARY TO BEVEL THE FLOOR IN ORDER TO SOLVE A WATER PROBLEM. THIS IS NOT UNIQUE TO STANDARD WATER CONTROL SYSTEMS, BUT TO ALL COMPANIES THAT INSTALL DRAIN TILE. THIS WAS EXPLAINED TO THE MEMBER PRIOR TO DOING THE WORK AND WAS NOTED ON THE CONTRACT. PLEASE DISCUSS THIS POSSIBILITY WITH OUR REPRESENTATIVE REGARDING YOUR HOME.
unknown THEY PUT IN MORE DRAIN TILES AND A NEW SUMP PUMP.
Business response:
Thank you for your kind words about Standard Water Control! It makes us feel good to know we've done a good job for you. Best Wishes, Mike Hogenson President, Standard Water Control Systems, Inc.
unknown TOOK CARE OF WATERPROOFING LEAKING.
Frequently asked questions about Standard Water Control Systems
How is Standard Water Control Systems rated?
Standard Water Control Systems has a 4.7 star rating with 946 reviews.
When is Standard Water Control Systems open?
Standard Water Control Systems is closed now. It will open tomorrow at 8:00 a.m.