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Stanek Windows
- Windows Installation
- Romulus, MI
About this business
Location details
11895 Wayne Rd, Suite 104, Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:30 p.m. | |
| Tue | 8:30 a.m. to 9:30 p.m. | |
| Wed | 8:30 a.m. to 9:30 p.m. | |
| Thu | 8:30 a.m. to 9:30 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | 8:30 a.m. to 1:00 p.m. |
Do not get their services, Patio enclosures and Great Day Improvements LLC! Save yourself from the trouble of their poor customer service especially with ************************** at their office. She is arrogant and no customer relations skills at all! They did not finish my home improvement project on time. They installed the wrong cord color for my blinds! There were long days of interruptions between their visits to finish our home improvement!
Business response:
We are so sorry to hear you were dissatisfied with the service you received. Many things have impacted our company over the past few years including staff and material shortages. This is no excuse, but we have seen some delays and miscommunications due to this issue. We apologize the blind company sent the wrong colored cord. The correct color has been ordered. Thank you for reaching out, we use every review as a way to improve our customer experience. - The Great Day Improvements Team
************************* was very informative and presented the benefits of using Patio Enclosures. Very professional and arrived on time.
I am a subcontractor working for a great day LLC in Birmingham Alabama. I recently just started in my first two jobs that I had took weeks for to get paid and I still haven't I keep getting excuses on why I'm not getting paid. The property manager that we were getting our work through lack severe communication skills I tried multiple times to communicate with them about what needed to be done when and how they did not answer for several days in a row and then weeks after I was ready to get paid they started making an excuses... read more
Business response:
We understand that this may be a stressful time for you, but we dont think making false claims about our company is the best approach. We have confirmed with accounting that you were paid in full within days of submittal. We informed you that you needed additional training and we would be unable to schedule you until you received the training, which you declined. We have tried reaching out to you, but our calls have remained unanswered. Thank you.- The Great Day Improvements Team
**** was fantastic and very professional, and totally efficient in getting a design and quote done. The product looks wonderful and we can't wait for installation!
My husband and I sought to enclose our patio and make a four-season room. He met with 10 different companies with the clear goal of a FOUR season room, including the ability to insulate the ceiling, install a heated floor, and use during the winter. ****** came to our home and showed us a product that was insulated with the windows coming all together as one unit. We paid to upgrade to low-e argon windows for better insulation. We were surprised when the installation involved individual windows (not the unit described to us)... read more
We went with this company because they area national brand and said they would be able to get the build done in a timely manner. I found out they where lying to me about the permits after 9 months when I went to the county building myself and found out they had not even started the permit process. Then I had to track down why they didn't have the right paper work. I found out the reason, their management skills are terrible. I was able to tell them what they needed to do after another 3 months of checking and learning the pe... read more
Business response:
We sincerely apologize for your experience not being what we would hope for. An employee, who no longer works for the company, provided us with bad information regarding the permit for your project. We have to disagree with the quality of materials, all of our metal is extruded/painted in the USA. Again, we apologize that you did not have a completely positive experience with our company. Thank you for reaching out, we use every review as a way to improve our customer experience..
Great people. Quality of materials is top notch. I took either bids and no company had the quality of materials that Great Day had. Above all the installation work was at the highest level. I am a stickler for good work. This man that did my install was a true professional and my sun room was everything I expected and more.
Business response:
Thank you for your review! We're thrilled to hear how satisfied you are with the team, and the experience they could create for you. We're honored to have been able to earn your business, and we can't thank you enough for choosing Great Day Improvements to be a part of your home! -The Great Day Improvements Team
**** did a great job making sure all of our questions were answered and that we were getting exactly what we wanted while staying within our budget. It was a very thorough process and we are confident and excited about our new sunroom!
*** was excellent! He really explained everything in detail. He was great!! Very knowledgeable
Business response:
Thank you for taking the time to leave your review! We are thrilled to hear of the exceptional experience *** could deliver for you and your home. Thank you for considering Great Day Improvements! -The Great Day Improvements Team
Frequently asked questions about Stanek Windows
How is Stanek Windows rated?
Stanek Windows has a 4.1 star rating with 582 reviews.
When is Stanek Windows open?
Stanek Windows is closed now. It will open at 8:30 a.m.