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Stanek Windows
- Windows Installation
- Romulus, MI
About this business
Location details
11895 Wayne Rd, Suite 104, Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:30 p.m. | |
| Tue | 8:30 a.m. to 9:30 p.m. | |
| Wed | 8:30 a.m. to 9:30 p.m. | |
| Thu | 8:30 a.m. to 9:30 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | 8:30 a.m. to 1:00 p.m. |
I felt very happy and satisfied with all aspects of the project, company and the team. The contractor assigned by Patio Enclosure to build it was professional, punctual and did a perfect job. I strongly recommend this Company for any kind of custom patio improvements.
Business response:
Thank you for your review! We're thrilled to hear how satisfied you are with the team, and the experience they could create for you. We're honored to have been able to earn your business, and we can't thank you enough for choosing Great Day Improvements to be a part of your home! -The Great Day Improvements Team
**** did a great job of reviewing the materials which would be used, collaborating with us on a design, and reviewing payment options for our 3 seasons room. Very friendly and personable and so helpful and patient in guiding us through the process toward installation. We are looking forward to working with him in the near future. Thanks ****!
Business response:
Thank you for taking the time to leave your review! We are thrilled to hear of the exceptional experience **** could deliver for you and your home. Thank you for considering Great Day Improvements! -The Great Day Improvements Team
Very unpleasant unprofessional never seen anyone other than the initial sale
Business response:
We are very sorry you feel this way. Our records indicate your room is complete and we are waiting on the final inspection to occur. Our field staff states they spoke with you on 3 out of the 5 job site visits he conducted and the staff was in daily communication with you for approximately 2 weeks prior to you install. Thank you for reaching out, we use every review as a way to improve our customer experience. -The ********************** Team
The young woman in the office has always been very friendly and helpful.The man who came to do the repair was also very friendly and competent.
Business response:
Your review is greatly appreciated! We are thrilled to hear that our team was able to deliver an exceptional experience to you and your home. The Great Day Improvements team is delighted to have you as a customer! -The ********************** Team
We had a very nice experience with this company. They were very professional. The workers were very respectful and provided us with good, quality materials.
Business response:
Thank you for your review! We're thrilled to hear how satisfied you are with the team, and the experience they could create for you. We're honored to have been able to earn your business, and we can't thank you enough for choosing Great Day Improvements to be a part of your home! -The Great Day Improvements Team
Worst company we ever dealt with - we signed a contract for a sun room in November of 2021 but was not completed until July of 2022. We had numerous issues during all phases of this project. Work crews using our back yard for their personal ash tray. Crews showing up for a couple of hours and not seen again for days. We had to constantly reach out to GDI to get a time frame on crew return. Poor quality workmanship / short cuts that took repeated returns to correct those issues. House damage that had to be repaired. I the cus... read more
Business response:
We are so sorry to hear you were dissatisfied with the service you received. Many things have impacted our company over the past few years including staff shortages. This is no excuse, but we have seen some delays and miscommunications due to this issue. We are currently working to get all of our locations staffed and trained to maximum capacity so we may best serve all of our customers. Our records indicate there was one problem with a handrail that was addressed on 9/22/22 and we are unaware of any other issues. Thank you ... read more
I am really relieved and happy about the entire job. I was at first was wanting to back out because I did see bad reviews on the BBB site. One positive thing I noticed was that the company responded to each and everyone to workout a satisfaction. And the responses were reasonable. However, both the Regional Sales Manager, ******, and the Installations manager, Faith, assured me that all would be ok and provided their direct contact information. ****** mentioned that they purposely leave all reviews up and do not take them do... read more
Business response:
Thank you for taking the time to leave your review! We are thrilled to hear of the exceptional experience ****** and ***** could deliver for you and your home. We hope you enjoy your new room for many years to come! Thank you for choosing Great Day Improvements! -The Great Day Improvements Team
From initial consult and design, to completed 3 season room, I am extremely satisfied with all aspects of the addition. The contractor assigned by Patio Enclosure to build it was professional, punctual and did a perfect job. I wouldn't hesitate to use either again.
Business response:
Thank you for your review! We're thrilled to hear how satisfied you are with the team, and the experience they could create for you. We're honored to have been able to earn your business, and we can't thank you enough for choosing Great Day Improvements to be a part of your home! -The Great Day Improvements Team
We were very excited for this project from the sales pitch and agreed to proceed. We got off to a bad start, Unfortunately, the salesman assumed we were going to buy lumber & do some of the work ourselves, without telling us. He became rude, combative and disrespectful. We decided to back out of the whole deal. Then we received a phone call from another representative where we discussed our issues with the installation process and came to a compromise. We supplied the **************** did the labor. The man that did the actu... read more
Business response:
*****,We sincerely apologize for your experience not being what we would hope for. We always strive for our customers to have a positive experience from start to finish. We use every review as a way to improve our customer experience. It does sound like overall you are enjoying your new sunroom. We have sent your concerns about the water leaking to your local branch and someone will be contacting you soon to address this issue. - The Great Day Improvements Team
Frequently asked questions about Stanek Windows
How is Stanek Windows rated?
Stanek Windows has a 4.1 star rating with 582 reviews.
When is Stanek Windows open?
Stanek Windows is closed now. It will open at 8:30 a.m.