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Stanek Windows
- Windows Installation
- Romulus, MI
About this business
Location details
11895 Wayne Rd, Suite 104, Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:30 p.m. | |
| Tue | 8:30 a.m. to 9:30 p.m. | |
| Wed | 8:30 a.m. to 9:30 p.m. | |
| Thu | 8:30 a.m. to 9:30 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | 8:30 a.m. to 1:00 p.m. |
Choosing to use Patio Enclosures to complete my patio was one of my better decisions. ****, the salesperson, ***********************, Customer Advocate and **** the Installer were all professional and down to earth people. Each one of them provided excellent service to me. I am extremely pleased with my enclosed patio. It's worth the money that I paid to have it done. *** completed my sunroom within 2 days after the materials arrived. I was floored to see such an beautiful enclosure completed in that time window. Once he fin... read more
Business response:
Thank you for taking the time to leave such a stellar review. We appreciate you sharing your experience with us. We are thrilled to hear of the exceptional experience ****, *****, and *** could deliver for you and your home. We hope you enjoy your new patio for many years to come! Thank you for choosing Great Day Improvements! -The Great Day Improvements Team
This was a very well done project, using high-quality materials and it has worked out very well for us and visitors (in addition, the two cats and one dog absolutely love the enclosed porch now!). This company does have good teams that work for them, and ***** was our Point of Contact (POC) and she kept everyone very informed. She was able to answer our questions, and the individuals who came out to work on our now enclosed porch were most knowledgeable and helpful. Yes, they were honest and hard-working. Frankly, I am rathe... read more
Business response:
Thank you for your review! We're thrilled to hear how satisfied you are with the team, and the experience they could create for you. We're honored to have been able to earn your business, and we can't thank you enough for choosing Great Day Improvements to be a part of your home! We hope you enjoy your new patio for many years to come! -The Great Day Improvements Team
***** was and is totally awesome. She is always available and very professional. Love my patio too.
Business response:
We're so happy to hear you love your new patio! We pride ourselves on creating experiences like this for each and every customer. We hope you enjoy your new room for many years to come! -The Great Day Improvements Team
Horrible experience. License expired and took months to resolve. Would schedule appointments and no sho no call. Destroyed my gutters and now I have huge puddles every time it rains. Screen has a hole. Poor customer service. Would not recommend to my worse enemy.
Business response:
Our team is very disappointed that you feel this way. We sincerely apologize for the delays while we were awaiting our license renewal. Our records indicate you were contacted regularly about the situation and our Regional Ops Manager personally texted you to keep you up to date. We re-routed your downspouts from the upper roof to drain properly after the sunroom was installed. We do not have any records of damage to the gutters or your screen. Thank you for reaching out, we use every review as a way to improve our customer ... read more
The worst company we have ever had the displeasure of working with. We were going to enclose an existing screen porch and turn it into a 3 seasons room. GDI, stated that because the existing structure was there and all they had to do was install windows, this was right in their wheelhouse. When we questioned their quoted 4-6 weeks to get the work complete, they told us that since they manufactured their own glass, they have no supply chain issues. It is now 5 MONTHS later and the work is just now complete. There were no weat... read more
Business response:
Please accept our sincere apologies for the experience you had. Our customers deserve better than this. According to the Operations Manager your project was completed and you are satisfied. We have had staffing shortages in the office and this is no excuse, but we have seen some delays and miscommunications due to this issue. The Regional Manager, ****, will be reaching out to you. Thank you for reaching out, we value every review that we receive to continue improving our services.- The Great Day Improvements Team
I had a 2 part project done, replacing a large deck, and converting an attached old screened in room into a glassed 3 season room. ***** and his son (sorry, forgot his name), were extremely pleasant and professional, and did excellent work with meticulous attention to detail. They went above and beyond, even cleaning up after the crew who did the deck work. Definitely recommend!
Business response:
Thank you for your review and for choosing Patio Enclosures! We're thrilled to hear how satisfied you are with the team, and the experience they could create for you. We're honored to have been able to earn your business, and we can't thank you enough for choosing Patio Enclosures to be a part of your home! -The Patio Enclosures Team
This company is a fraud! Empty promises and no delivery. They hide behind a contracts full of arbitration clauses that strip you as a consumer from any kind of ability to get what you think you paid for. The sales reps will make empty promises and the delivery/timelines/what you actually receive is absolutely fraud. The materials they advertise to you and the promises they make are empty. Do yourself a favor go with a better company. Also dont do any business with Patio Enclosures, GDI hides behind that name and absolutely s... read more
Business response:
Once again, we sincerely apologize for any miscommunications that *** have occurred. We understand that some poor communication with your Design Consultant (who is no longer with the company) resulted in you not fully understanding the function and capabilities of a 3- seasons vs. a 4-seasons room. In warmer climates it is possible to use a 3- seasons room year-round but in ******* that is not always possible. We are aware of your complaints of excessive condensation and have determined the gas fireplace is causing the issue... read more
***** has always gone above and beyond to ensure we were happy with our project and handling any subsequent assistance we needed in the year since our porch was installed. We couldn't be happier with our new sunroom and the customer service from **********************.
Business response:
Thank you for taking the time to leave your review! We are thrilled to hear of the exceptional experience ***** could deliver for you and your home. We're so happy to hear you love your new sunroom. Thank you for choosing Great Day Improvements! -The Great Day Improvements Team
Best quality of both materials and professionals. Good value, responsive and on time. They really pay attention to the small details that matter. They have a curated superb team to meet all your enclosures needs. *****, *****, *** ****, and **** were outstanding. I will contract them again for my next project.
Business response:
We pride ourselves on creating experiences like this for each and every customer. We are thrilled to hear that our team was able to deliver an exceptional experience to you and your home. We hope you enjoy your new room for many years to come! - The Great Day Improvements Team
Frequently asked questions about Stanek Windows
How is Stanek Windows rated?
Stanek Windows has a 4.1 star rating with 582 reviews.
When is Stanek Windows open?
Stanek Windows is closed now. It will open at 8:30 a.m.