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Starline Tours
- Los Angeles, CA
About this business
Location details
6801 Hollywood Blvd, Suite 203, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
The day before our tour, Starline cancelled our reservation. No explanation just cancelled. Very disappointing.
Business response:
Hello Mandy, I am so sorry to hear that your tour was cancelled. Can you please provide me with your booking details, and I will look into your reservation.
Schrecklich. Tour fand wegeb Schlechtwetter nicht statt… wurde nichtmal abgesagt. Haben im Regen gewartet und dann dort angerufen. Und da meinten sie sie fährt nicht. War 20 min nach eigentlicher Abfahrt. Mail kamm dann erst nach meinem Anruf! Bin gespannt ob ich meim Geld anstandslos zurück bekomme…!
We been waiting at The Shore Hotel now over hours for our bus. Not cool👎
Great customer service experience. although my tour started as a terrible customer service. Very disorganized. I missed my original tour with my wife, and asked for a reschedule which was granted, and I decided to add my kids and paid the extra fee. However, they tried to charge me again for what I had already paid for, and wouldn't grant me a refund. finaly, however, not only did the manager fix it, he also refunded me, but I also ended inviting more paying family members to enjoy the tour with us.
Frequently asked questions about Starline Tours
How is Starline Tours rated?
Starline Tours has a 4.3 star rating with 5,435 reviews.
When is Starline Tours open?
Starline Tours is open now. It will close at 6:00 p.m.