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Starline Tours
- Los Angeles, CA
About this business
Location details
6801 Hollywood Blvd, Suite 203, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
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Out of 4 buses 1 of them had headphones that worked. It was just a bus ride. That’s all. I will not use Starline Tours again.
Allowed to operate during COVID while fitness centers and other places not related to reaping income for the city are shuttered. Any of you tourists are paying too much for tours that are bonk and do not even cover any of the legit cool stuff in LA.
The weather in LA was very cold and windy. The vehicle for our tour was an open air one. We were offered blankets for The Celebrity Homes Tour, which we declined, since we did not want to catch pneumonia. Two covered vans were parked in the lot, which we were told could not be used. I imagine if it rained, the company would make provisions. We deserve a refund, since we were forced to forfeit. We decided that our health was more important.
Business response:
Dear Lisa Maltbia Burt, before anything, we are sad to hear things didn't go as you expected. We love what we do and we want for every customer to have the best possible experience. As for the open top Vans in your case and for your tour , we have some of other bigger Vans that are operating for this tour also, but still half open . These are the ones that are assigned for our Celebrity Homes Tours, rain or shine. Rest assured, our guests health and safety, is our top priority and this is one of the reasons that, the ty... read more
Starline Tours absolutely sucks! Don't waste your money!!! We waited 1 hour for a tour bus to pick us up at one of their stops after we were told that buses run every 10 minutes. We never saw a single bus. When we reached out to customer service we were told they were unable to dispatch a driver and were given the run around about our refund. Not worth the hassle!!!
Not impressed. We waited an hour over the time we had our appointment. (We learned that they had only sold 6tours for our time slot. We had to wait for them to sell more seats.) Alan was our driver, he was very talkative throughout the tour. I thought it was cool, he remembered where everyone was from and would bring them into the tour when he could. I believe he should stick to his script and point out interesting things along the route and keep his opinions about Politics and the way people look, to himself... not every... read more
Worst company, no AC in bus, not on time. Long waits
Business response:
Thank you again, already responded twice, please be advised.
Frequently asked questions about Starline Tours
How is Starline Tours rated?
Starline Tours has a 4.1 star rating with 4,009 reviews.
When is Starline Tours open?
Starline Tours is closed now. It will open at 8:00 a.m.