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StaxUP Storage
- Self Storage
- El Cajon, CA
About this business
Location details
1355 Hill St, El Cajon, CA, 92020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
It's been a very good experience here The beautiful lady in the front (Brandi) She was an amazing person she helped me a lot today and made my trip here very easy ! She definitely makes it a place to come back to I highly recommend this place . Keep up the great work . And thank you Brandi for your time and help !(:
Business response:
Thank you for your review, Henry. We're glad we hit the mark assisting you and your storage needs. We're committed to providing excellent customer service and are happy to hear about your experience. Cheers, StaxUP Storage - Hill Street
Best storag out there leah gives five star customer service :)
Business response:
Thank you so much for the 5-star review, Eric P. We value your feedback and your business! Cheers, StaxUP Storage - Hill Street
Rude, rigid property manager Brandi lacks understanding and a desire to help customers (e.g. closing time, rate increases, insurance demands, replacing locks). The elevator is often broken. Customers seem to store their livelihoods in spaces and spend hours sorting through it. You have to cross the trolley tracks to enter the property along the freeway, with construction material on the street (that has led to a flat tire!). We relocated to a better maintained facility with easier access and friendlier staff (no grumpy Brand... read more
I just wanted to let other people know how genuinely nice and attentive the staff is at this storage location. In every interaction I've had with any number of employees over text or over the phone or even via email the response was immediate, the info was clear and I everyone was just so nice! There were times when we were late with the rent, like down to the wire in some cases, and I still felt that everyone treated us well and helped us make our payment at the last minute like it was no big deal. The staff is also very ef... read more
Business response:
Wow – thanks for your kind remarks, Leila! We thrive on this type of feedback, so I'll be sure to pass this review off to the team. Our goal is to provide the best services in the self storage industry, and we're ecstatic that we were able to make it happen for you. Cheers, StaxUP Storage - Hill Street
Very quick friendly and affordable. Thank you so much. The rep. Maria is really great and helpful.
Business response:
Thank you for rating our service so highly, Erin. If there is anything more we could have done to earn that 5th star, we would like to know. If you are open to discuss your experience further, please call our team at (619) 444-6102. Cheers, StaxUP Storage - Hill Street
Madeline was a very great professional. My lock was picked or cut off by another person. There was another lock on it that had to be cut off. I needed to have access to my unit. Inside my A unit, I noticed that my small SentrySafe was stolen. I am extremely disappointed that someone with access to my side of the building was able to steal from the 2nd floor. Although there are cameras everywhere, I still fear that my valuable can still be stolen without repercussions. I was provided with a new lock. Im suspicious of the empl... read more
Business response:
Thank you for letting us know your feedback, Keegan. Your feedback helps us get better. At StaxUP Storage - Hill Street, the safety and security of our customers and their possessions are a priority. Please contact us at 833-635-0500 or support@lockway-storage.com so we can further discuss this issue with you. Sincerely, StaxUP Storage - Hill Street
I'm love this is a great storage room I love there focused and security and and great business and service and good affordable spot to be in and the front desk lady is great
Business response:
Thank you so much, Keyante. We try to create a great overall self storage experience for our customers to show how much we value their business, we are pleased to have met your needs! Cheers, StaxUP Storage - Hill Street
Great clean storage facility Leah was awesome and helped us out tremendously. Thank you for ur help.. made moving in very easy and fast..
Business response:
Thank you so much for your kind words, Reneegregg P. We try to provide clean and friendly storage facilities and we are so pleased we could meet your expectations! Cheers, StaxUP Storage - Hill Street
This place is great and the staff is excellent. Very helpful from the start with setting up the unit and easy to add on more units if need. The price is good and reasonable and its in a good location. I would recommend this storage facility to anybody looking. Thanks for all the help!
Business response:
Thank you so much, Oh H. We try to create a great overall self storage experience for our customers to show how much we value their business, we are pleased to have met your needs! Cheers, StaxUP Storage - Hill Street
Frequently asked questions about StaxUP Storage
How is StaxUP Storage rated?
StaxUP Storage has a 4.6 star rating with 346 reviews.
When is StaxUP Storage open?
StaxUP Storage is open now. It will close at 6:00 p.m.