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3900 Edison Lakes Pkwy, Suite 201, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Signed my lease with “year round pool” listed as an amenity. It wasn’t open all winter, ok, I can deal. It is now opening pool season and they are nowhere close to having it open. I asked if we would be reimbursed for not having any amenities and I was told no. We don’t actually pay for amenities they’re just a “bonus” yet the apartments with no amenities are much cheaper. We clearly all choose apartments based on amenities, location and price. This place is the same price or more as places who actually keep up with the prop... read more
Business response:
Hi Ally. I'm sorry for any confusion, but we do not advertise as having a year-round pool. Our swimming pools are generally open from Memorial Day to Labor day each summer. Please call the office at 980-785-0356 if you have any questions.
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Business response:
Thank you, Latifa. We try to have the highest standard possible for customer service at {Location name} in Myrtle Beach!
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I am currently having issues with my upstairs neighbor being excessively loud. The office manager states that the courtesy officer would need to verify the noise. Guess who doesn't answer??? THE COURTESY OFFICER! My lease does not state that the courtesy officer needs to verify before they step in. The crazy thing about this whole situation is that I've shared texts with the manager where the neighbor admits to the noise. She brought flowers and she sends constant messages apologizing. The office won't enforce quiet hours so... read more
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Business response:
Thank you for your review for Sterling Management, David!
Exactly what is wrong with this economy. Bait and switch company that breaches it's own contracts, lies to get you to buy, then you're on your own. A class action lawsuit is definitely in order for this poor excuse for a management company.
I have enjoyed living here for the most part. I must say with the staff overturn, it's hard to get to know folks. The staff is pleasant and are only doing their job. the maintenance used to be spot on but I'm curious why the pool was closed from June 3 till July 19, today, because of a phone issue and signage. I also put in a maintenance request on July 12, and is still "under review". This was for pest control on and in front of my patio, and my washing machine will not drain. I have never had an issue such as this befor... read more
Business response:
Thank you for the honest feedback, Judy! The property manager will follow up with you via (803) 904-7877. Thank you for being a valued resident with us.
Where to begin… we sold our house and decided to move in to a 3 bd before buying our next house. After the very first night, my boyfriend began waking up with bites on him. Four days later we found a live bed bug in the apartment. We brought this to their attention immediately, and since it was a Friday, we had to wait to move into the new apartment on Tuesday. You read that right - they moved us into an apartment that had bed bugs. Thankfully we still had our furniture at the house, so we stayed there. We spoke with the pro... read more
Business response:
Thank you for the honest feedback, Kristin! The property manager will follow up with you via (833) 674-1689. Thank you for being a valued resident with us.
I'm giving this such a low rating because of the careless people staying here and nothing is being done to take care of the situation. You know it's bad when you go the distance to get your voice hear
Sterling Group has a 4.1 star rating with 5,419 reviews.
Sterling Group is open now. It will close at 5:00 p.m.