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Sterling Group

4.1

About this business

Location details

3900 Edison Lakes Pkwy, Suite 201, Mishawaka, IN, 46545, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.15,419 reviews
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Chadisia Shaw's profile image
Chadisia Shaw 
recommend  Recommended
5 years ago

For the price you will be paying to live here, you are better off finding somewhere Uptown or just getting a house. The walls are paper thin; your neighbors might as well be living in the same unit as you. Every single day (including weekends) between the hours of 3-6 AM I get awaken by my neighbors above. It literally sounds like “My 600 LB Life” are having tap dancing lessons every time they move. I have been to the neighbors, the leasing office several times, & wrote multiple emails but all to no avail. I was told that th... read more

Business response:

Thank you, Chadisia, for your honest review. Resident feedback helps us make improvements for you and other’s future experience at Eleven240. We are invested in creating a positive experience at our community. While we know our team and Regional Director are actively working with you on a solution, please feel free to reach out directly to Jason at (844) 215-4184 for further questions or concerns. 

Alex Vaughn's profile image
Alex Vaughn 
5 years ago

I lived at Ascent at Mallard Creek for 16 months 9/2019 - 2/2021. Although the staff is mostly pleasant to work with and the ground are adequately maintained, be aware of the following: 1. Hard to get a staff member on the phone, if you have a need you’ll need to physically go to the office. 2. Some neighbors have dogs that bark literally all day, so if you work from home, have headphones. 3. If your are a late sleeper, good luck. Some neighbors (particularly one Mustang) have loud cars that they start up early and rev the ... read more

Business response:

Thank you Alex for taking the time to give your feedback. Your feedback is very important to us and helps us tailor our services to meet your needs. Please give us a call at (980) 785-0356 so we find a way to improve your overall experience. 

Get Szn's profile image
Get Szn 
5 years ago

Provide your staff with a means to contact as we were informed you all had no email or phone number to be contacted on. 

Anthony Bowen's profile image
Anthony Bowen 
5 years ago

This place e has gotten and getting worse by the day. New Staff sucks........ 

Business response:

Thank you for the honest feedback, Anthony! We're always looking for ways to improve and greatly value your input. If there's any additional feedback you wish to offer, please don't hesitate to reach out to our office at (833) 674-1689. Thank you for being a valued resident for so long with us. We appreciate you! 

Brantley Horton's profile image
Brantley Horton 
5 years ago

The walls are paper thin. Even after months of complaining, nothing is ever done about loud music and partying. I’ve been woken up in the middle of the night so many times is ridiculous. 

Business response:

Thank you Brantley for taking the time to give your feedback. Your feedback is very important to us and helps us tailor our services to meet your needs. Please give us a call at (803) 701-1039 so we find a way to improve your overall experience. 

Angel Stringer's profile image
Angel Stringer 
5 years ago

I am a sleep deprived tenant in a property they invest or whatever it is they do in Willoughby, OH. You don't want your money here. There has to be better investments than this. 

Megan Roesch's profile image
Megan Roesch 
5 years ago

Canterbury Apartments blocked my Google review from being seen by the public, so I'm posting it wherever else I can to warn people. The unit itself is nice but that's it. We've lived here for 4 months and since then have had our unit shot at, resulting in a broken window and popped tire. Property stolen out of our vehicle in broad daylight. And randoms knocking on our door at the most random hours. I've spoken with the local police more while living here than I have in my entire life. The complex looks nice when you first ... read more

Business response:

Thank you Megan for taking the time to give your feedback. Your feedback is very important to us and helps us tailor our services to meet your needs. Please give us a call at (843) 236-1255 so we find a way to improve your overall experience. 

Lindsay Pruitt's profile image
Lindsay Pruitt 
5 years ago

Cheapest most expensive apartment community, I have only been here since Sept. and I have had issues with everything from plumbing to a water stains on my wall, from a previous leak above me. I expect if I am paying $1600 for any apartment these issues would be addressed before I moved in and the staff is too passive regarding concerns. Think hard before moving and do your research. I love the Providence area, but I am very disappointed in my experience with this community. 

Business response:

Thank you, Lindsay, for your honest feedback. Your review is concerning to us. Please contact our office by calling (256) 270-4604 to speak with one of our team members about your recent experience. We're looking forward to helping! 

Jordan Lazarus's profile image
Jordan Lazarus 
5 years ago

I live at the Bluewater Property in Charleston Been living here for almost 3 years. At first it was great the property team made things fun and interesting. The place was kept up and they even did regular events like game nights that made this feel like an actual community. Things have slowly gone downhill since. No more events, no more upkeep, a car wash amenity that was down for almost 6 months plus other amenities that regularly are out of order. Poor landscaping and upkeep. Last night I was pushed over the edge and wil... read more

Frequently asked questions about Sterling Group

How is Sterling Group rated?

Sterling Group has a 4.1 star rating with 5,419 reviews. 

When is Sterling Group open?

Sterling Group is open now. It will close at 5:00 p.m.