Sterling Group

Kevin Muse 

on Facebook

5 years ago

Horrible experience at this location so far. I moved in last month as property owners changed and my apartment was not ready for me to move in on time. When I finally got the keys, the apartment was a mess with stains in the kitchen and bathrooms, and broken fixtures in the apartment. I was even told my the lady handling my move that I better not return my move-in inventory list blank, because she knew there were problems in the apartment. New management has so far failed to work with me to make anything right. Even though t... read more

Kevin Muse 

on Facebook

5 years ago

Very dissatisfied with my experience with Sterling so far. I am located at The Moderne in Providence in Huntsville AL. This group just recently purchased this property as I was moving in. My apartment was not ready for me on the agreed upon date. When I moved in, the apartment was a mess, stains in the kitchens and bathrooms, and some broken features in the apartment. When I reached out about the issue I was told that I needed to call the previous owners about the issue and the number I was given was for the Vice President o... read more

Noelle Murray 

on Facebook

5 years ago

Expect to pay for amenities that are never accessible. Besides 24/hr access to non residents at the “gated” pool. All other amenities are accessible maybe 5 hours a day (mid day during the week). AKA amenities are ONLY open when leasing office is open. Leasing hours are lacking. Security is also non existent. 24/hour “emergency on site maintenance/manager” is 100% NOT true. Still waiting for a response 3 days later from a 35 min hold on a recorded line from the emergency line. Cons: Thin walls NO secured access Gated po... read more

Emily Elizabethe Lewis 

on Facebook

5 years ago

IMPOSSIBLE to reach the office staff on the phone. I will call over and over during regular business hours, no one ever picks up. I leave a message and it isn’t returned. I am typing this very review after calling four times this morning. The “updates” currently in process do nothing to up the value of dated apartments, but seem designed mostly to annoy the residents. They have left notices THREE separate times that showerheads are being updated tomorrow and all of those notices were AFTER the day they showed up unannounce... read more

Denise DeCicco Kasper 

on Facebook

5 years ago

For a luxury apartment community the office staff is so unresponsive. There is no monitoring at the pool and it’s crowded with people who don’t live here. At night it’s like a cheap ghetto nightclub with blaring music and wreaks of pot smoke. 

Bri Brownii 

on Facebook

5 years ago

I honestly don’t recommend staying here for the price it cost. Maintenance is slow & it’s them 3 times to fix something before it’s actually fix. My biggest issue is maintenance & their attitude & lack of professionalism. Couple of days ago it was time for me to go & me & my boyfriend were moving my stuff I instructed him to move bed springs beside the dumpster & to not put it INSIDE the dumpster because that’s what the sign said. Well one of the maintenance man decided to approach him & said “boy you can’t read” first of al... read more

Rell DeLee 

on Facebook

5 years ago

If you’re black be aware they have racist Maintence men and a staff that doesn’t really care to do their job. What I mean is you pay $1400 a month for these people to have no courtesy and they move slow whenever you make a request for something to get fixed, the Pfirst Series Single Handle Pull Out Kitchen Faucet in Polished Chrome always had problems, the air condition flooded the room it was in twice, and to top it off I didn’t even stay there full time my girlfriend did and I just paid her rent and every time I would go... read more

Claire Hamilton 

on Facebook

5 years ago

Unfortunately, my husband did not have a pleasant experience living here compared to the high cost of renting. Despite being charged a $25 monthly fee for trash disposal, my husband’s trash was only disposed of 3 times. Parking spots near his building were often limited and he would have to park on the street outside of the complex to avoid a long walk. For multiple months during the winter, his heater was not working, forcing him to either suffer extremely cold temps or use emergency heat, which made his electric bill treme... read more

Chadisia Shaw 

on Facebook

5 years ago

Apartments @Eleven 240: For the price you will be paying to live here, you are better off finding somewhere Uptown or just getting a house. The walls are paper thin; your neighbors might as well be living in the same unit as you. Every single day (including weekends) between the hours of 3-6 AM I get awaken by my neighbors above. It literally sounds like “My 600 LB Life” are having tap dancing lessons every time they move. I have been to the neighbors, the leasing office several times, & wrote multiple emails but all to no a... read more