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Sterling Group
- Property Management
- Mishawaka, IN
About this business
Location details
3900 Edison Lakes Pkwy, Suite 201, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So here is my story....I moved to Myrtle Beach in 2015 and rented an apartment in another complex, much more reputable than Canterbury, for 3 years. I left to move to Florida, to help take care of my dying mother from March 2018-Feb 2019. I moved back to Myrtle Beach in Feb 3019, after my mom passed away. My money was tight, so I looked in to a studio apartment at Canterbury since I was told by several co-workers that it was much better, as far as it's reputation. Little did I know, it was a nightmare to move in, with the ne... read more
Business response:
Dawn, we are terribly sorry about your negative experience. Please give our regional director, Sabina, a call at (844) 388-5756 so she can discuss your situation with you and help resolve your concerns.
Mice in the garage destroying stored belongings. Breezeways covered in beetles and spiders. Ever-fluctuating monthly bills because they subdivide the water on their own (you don’t get a bill from the water company, they tell you what to pay). The valet trash charge is worth it if you produce 2 bags of trash a day, otherwise it’s a waste, they don’t pick up when you’re home and creating trash on Fri/Sat. It costs roughly $30 to pay rent by credit card, or $75 charge to pay in the office. The quality of neighbors is significan... read more
Business response:
LeighAnne, we want to learn more about your situation and make things right. Please contact our Regional Director, Jorge, at either jjatib@thesterlinggrp.com or by calling (866) 275-7120.
Several buildings at Greenfield Apts were without heat from 2/6-2/28 and The Sterling Group determined that they would still charge full month's rent for the month of February since they dropped off a small space heater 😡
Live in one of their complexes in GA. A rehab facility runs out of this complex and it’s been 3 days since I put in a service request to fix my FLOODING dishwasher and their property management team still hasn’t been out to fix it. I’d suggest staying far away from any complex this group operates.
Respond to tenants' need.
She lives with her 3 dogs attitude towards autism spectrum disorder is terrible rude n judgmental
Poor attitude and lack of ownership looks to be company culture from corporate management all the way to property management.
Business response:
Amanda, thank you for your feedback. We are terribly sorry for your poor experience at one of our properties. We would love to hear more about your experience and see how we can improve your stay at one of our properties. We are happy to share more about our business with you. Please give us a call at 574-247-3282. Thank you for your patience!
Apathetic staff. Used to be a very great place who cares about tenants. Now it’s a joke to even try and get anything fixed. They allow residents to play music until 5am although for 6 weeks residents have made complaints... after asking those tenants personally to turn down their music, I was then assaulted by 5 individuals, as they chased me to my apartment and tried to enter. So after telling Savanna the new “manager”, she made it clear their tenants safety isn’t their concern. Apartments built cheap too, charge high ... read more
Business response:
Christopher, we are terribly sorry about your negative experience. Please give our Regional Director, Tashayanna, a call at (888) 209-5253 so we can discuss your situation in more detail to avoid this from happening to future residents.
Terrible place to live. Ughh!!! Stay away!!
Frequently asked questions about Sterling Group
How is Sterling Group rated?
Sterling Group has a 4.1 star rating with 5,419 reviews.
When is Sterling Group open?
Sterling Group is open now. It will close at 5:00 p.m.