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Sterling Group

4.1

About this business

Location details

3900 Edison Lakes Pkwy, Suite 201, Mishawaka, IN, 46545, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.15,419 reviews
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Alison Taylor Arnett's profile image
Alison Taylor Arnett 
6 years ago

I was “evicted” during COVID because everyone lost their jobs and then they threw away all of my stuff. Not only was I out an apartment now I’m out of wedding gifts as well. Thanks for nothing. 

Business response:

Thank you Alison for taking the time to give your feedback. Your feedback is very important to us and helps us tailor our services to meet your needs. Please give us a call at (843) 236-1255 so we find a way to improve your overall experience. 

Jack Braman's profile image
Jack Braman 
6 years ago

I would highly recommend not living at greenfield apartments. The staff in the office is very unhelpful as we had problems before we even moved into our apartment. We sent in our applications and were given a time and date to move into our apartment. Keeping in mind that my roommate was from out of state. A trailer was rented and things were in place to move in. The night before at 8pm we received notice that our applications were not reviewed making it not possible to move in (the next morning). When we actually moved... read more

Angie Prettie KeKe Taylor's profile image
Angie Prettie KeKe Taylor 
6 years ago

Breezeway is always nasty, they never clean, sweep nothing! Charge way too much for that. 

Business response:

Thank you, Angie, for your honest feedback. We would like to learn more about your situation, so please call our office at (843) 236-1255. 

John Morris's profile image
John Morris 
6 years ago

This place was great to start out but went down hill quickly. The Assistant Managers were always friendly and helpful but the Manager wasn't. When I complained to corporate about the lack of security, the manager called me to tell me how I shouldn't have done that and proceeded to tell me that crime is everywhere. There are also "admin fees" for everything; rent, water, sewer, etc. I wouldn't recommend this place. 

Business response:

Thank you John, we truly appreciate your honest feedback. We would like to learn more about your situation, so please call our office at (980) 785-0356. 

Abby Pennypacker's profile image
Abby Pennypacker 
6 years ago

ugh please stay away if you are out of state and looking!!! horrible office staff. they have so many hidden fees and just random things they charge you for. it cost me $2,000 just to move out. i’m in the middle of a legal battle with them! not worth it! no locals live here it’s all people out of state! i wish i would have stayed away when i read the horrible reviews! 

Business response:

Thank you, Abby, for your honest feedback. We would like to learn more about your situation, so please call our regional director, Sabina, at (844) 388-5756. 

Sarjo Sujud Sanno's profile image
Sarjo Sujud Sanno 
6 years ago

Mentanace response time is poor. 

Business response:

Thank you, Sarjo, for your honest feedback! We'd like to learn more about your situation, please call our office at (404) 344-0080. 

Ashley Rosado's profile image
Ashley Rosado 
6 years ago

This place is horrible!!!! I’ve been living here for 2 years and can’t wait to leave! Believe the bad reviews and save your money! The gate is always broken and has only worked for maybe 2 months total since I’ve been here and when you put in a work request THEY NEVER COME! They have never addressed any of my work orders, I have to go to the office and wait forever for them to do something. People cars get broken into everyday! My friend is a police officer and said that people cars get broken into at least twice a day! Also... read more

Business response:

Thank you, Ashley, for your honest review! We want to learn more about your situation, so please call our Regional Director, Sabina, at (844) 388-5756. 

Penny Penny's profile image
Penny Penny 
6 years ago

They don’t communicate with the residents far as answering the phones. Maintenance staff changes every 3-6 months, any water damages from their water heater/toilet system is your fault. Air filters never get changed out. The residents recently got a 2 week notice that their contract from the water company will not be renewed. The water company says the property received a 60 day notice. So, they want to add water to your lease that’s already signed. The water bill that they are trying to add to the lease is more than /3x’s ... read more

Brian Quach's profile image
Brian Quach 
7 years ago

SAYING THEY NEED TO REPLACE $500 WORTH OF CARPET FOR SMALL SPECKS. MOST OF WHICH CANNOT EVEN BE SEEN. CHARGED ME $70 TO REMOVE A TV MOUNT THEY TOLD ME I COULD PUT UP. $220 TO "CLEAN" THREE ROOMS. IF YOU'RE GOING TO REPLACE TO CARPET, WHY ARE YOU CHARGING ME TO CLEAN IT? 

Frequently asked questions about Sterling Group

How is Sterling Group rated?

Sterling Group has a 4.1 star rating with 5,419 reviews. 

When is Sterling Group open?

Sterling Group is open now. It will close at 5:00 p.m.