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Sterling Inn Assisted Living Community
- Victorville, CA
About this business
Location details
17738 Francesca Rd, Victorville, CA, 92395, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is an absolutely beautiful place with an extraordinary staff. My mother was here for several months before she died comma but it was a wonderful place for her. She said to me once, "I've never had so many people care for me." The staff is absolutely wonderful. In the months that my mother was at Sterling Inn in Victorville I never once heard a staff member being impatient with the incessant questions from some of the residents. The people that work there dress professionally. It was indeed a wonderful place for my mothe... read more
Business response:
Carol, thank you for taking the time to write this thoughtful review for Sterling Inn Independent and Assisted Living Community. We have sent your comments to share with our teams. Dedication to the care of our residents is a top priority, and we love knowing that your mom received such great service. We are happy we had the opportunity to have served your mom.
We are overall very pleased with this community. The staff is very friendly and attentive. The food is really good. There are plenty of activities for the residents. We are very please with how clean they keep the community. Every one is open to our feedback and listening to our suggestions and Ideas. We love it.
Business response:
Glad to hear that you love it! Here at Sterling Inn, we appreciate your feedback and ideas. We believe our community is strong because our residents, their family members, and the staff are special. A friendly and attentive staff are essential, and we will pass along your praises to each department and remind them how great they are doing. Thank you for spending a few moments and reviewing us.
A cut above... Very welcoming, helpful, caring, involved. Amazing staff, promptly respond to questions. Most importantly grandma loves it... Definitely recommend for care of your loved one
Many years ago I brought Communion to many of the residents here at Sterling Inn, not ever realizing that I would someday be a resident myself. I hope the people I mention get recognition for the excellent way in which they conduct themselves. First there is ROBIN [removed] who made the move in process so simple and easy (although there is all that paper work needed to be done). Second there is DON, Executive Director who is not afraid to get in there and help. Talk about hands on...that's Don! Third there is GIO and LARRY i... read more
My mother was a resident at the Sterling Inn for almost 4 years. After touring assisted living facilities, we chose the Sterling Inn based on their excellent reputation in the community, recommendations of friends and knowing all levels of my mother's increasing care would be accommodated without having to move her again to another facility. The cleanliness, delicious meals, warmth and ambiance truly make it feel like home. From Day 1, the entire staff was professional and guided my husband and I through the challenges of un... read more
The staff is very accomdating and helpful. This community is very clean and provide a continuum of care in a professional manner.
My mom has been at Sterling Inn for seven years. The reason I choose Sterling Inn is because I would not have to move mom any more. She just lost dad and she was very lonely. At first she kept busy with the activities. Then as the years went by she developed dementia and Parkinson's. She is under full care now and very good care. The girls and nurses and staff take very good care of her. I go see her at lease two to three times a week. I can go away for a few days and I do not worry about her. They take her to the dinning ro... read more
Everything there is good. She is 98 years old so there is not a lot she can do, she is just in her room all day. It's more of an assisted living place, for people who can get up and go and she just does not do that.
Business response:
Hearing we were able to meet your standards feels great, and we wanted to thank you for taking your time to share your experience. At Sterling Inn, our resident’s happiness is our top priority, and we are so happy we met your standards. Our goal is not only to meet your standards, but to exceed them, and we are excited to incorporate your feedback to continually raise the bar in senior living. Thank You! -Don Barber, Executive Director
Mom is very happy at Sterling Inn. The nurses are all very pleasant. When it came to insurance, it turns out they do not have an official state nursing home license and that made a difference on what is covered. My mother really likes it there at Sterling Inn.
Business response:
Hearing we were able to meet your standards feels great, and we wanted to thank you for taking your time to share your experience. At Sterling Inn, our resident’s happiness is our top priority, and we are so happy we met your standards. Our goal is not only to meet your standards, but to exceed them, and we are excited to incorporate your feedback to continually raise the bar in senior living. Thank You! -Don Barber, Executive Director
Frequently asked questions about Sterling Inn Assisted Living Community
How is Sterling Inn Assisted Living Community rated?
Sterling Inn Assisted Living Community has a 4.7 star rating with 175 reviews.
When is Sterling Inn Assisted Living Community open?
Sterling Inn Assisted Living Community is open now. It will close tomorrow at 12:00 a.m.